Employee & Labour Relations Consultant

Toronto Community Housing Corporation

Toronto

Hybrid

CAD 93,000 - 102,000

Full time

12 days ago
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Benefits offered by this job

3 weeks vacation
4 personal days
OMERS pension
Health & dental
EAP
Maternity leave top up
Tuition reimbursement
Fitness membership discount

Job summary

Toronto Community Housing Corporation is seeking an Employee and Labour Relations Consultant to provide coaching, strategic advisory services, and administrative support in labour and employee relations for an assigned client portfolio. You will interpret collective agreements, employment legislation, and policies while working with managers to ensure business objectives are met.

Responsibilities include guiding re-organization, disciplinary matters, accommodations, and workforce planning;

Qualifications

  • Post-secondary education in Human Resources, labour relations or public administration.
  • 5+ years of progressive HR and labour relations experience, unionized setting preferred.
  • Knowledge of Employment Standards Act, LabourRelations Act and Human Rights Code.

Responsibilities

  • Provide coaching and strategic advice on labour and employee relations.
  • Interpret and apply multiple collective agreements and policies.
  • Support managers in re-organization and workforce planning initiatives.
  • Lead grievance processes and contribute to mediations/arbitrations.
  • Develop and deliver labour relations workshops and guidelines.
  • Mentor HR staff and ensure quality service delivery.

Skills

HR knowledge
Labour relations
Employee relations
Policy interpretation
Communication

Education

Post-secondary HR/Labour relations

Tools

Microsoft Word
Excel

Job description

  • Vacancy Type: Full-time Permanent
  • Salary/Hourly Range: $93,035.14 - $102,338.65
  • Work Details (Days/Hours): Monday - Friday, 36.25 hours per week
  • Hybrid Eligible: Yes
  • Affiliation: Non-Union: Management/Exempt
  • Division and Department: People and Culture
  • Number of Vacancies: 1
  • Existing/New Job: Existing
  • Grade: 06
  • Vacancy Status: Existing Vacancy
  • Candidate List or Eligibility List: Candidate List
  • Recruitment Contact: Victor Nobrega, Talent Acquisition Specialist
What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including:

  • Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
  • Four (4) paid personal days;
  • Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
  • Health and dental benefits, including a health spending account available upon your start date;
  • Employee and family assistance program;
  • Maternity and parental leave top up (93% of base salary);
  • Training and development programs including tuition reimbursement of $1500 per calendar year.
  • Fitness membership discount;
Hybrid Job:

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

The Employee and Labour Relations Consultant provides a range of coaching, strategic advice and administrative support functions and participates in the provision of a wide range of services in the areas of labour and employee relations, interpretation of various collective agreements, employment and labour legislation, Toronto Community Housing policies and procedures to an assigned client portfolio(s).

Whatyou’lldo
  • Provides a range of coaching, consulting and strategic advice to clients in the areas of human rights, labour and employee relations, interpretation of collective agreements, employment and labour legislation, policies and procedures
  • Provides advice/assistance/guidance to managers and consultants in all phases of re-organization
  • Works closely with people and culture personnel to communicate pertinent information and documents
  • Responsible for the timely and effective delivery of people and culture services including but not limited to consultation and advice in all disciplinary and non-disciplinary matters, investigations, complaints, collective agreement interpretation and workplace accommodations, etc. to clients to ensure business objectives are met
  • Provides guidance to people leaders and assist with formal accommodation plans for workplace accommodations
  • Assists in developing, organizing and leading various labour relations, collective agreement interpretation, and workforce planning workshops, guidelines, policies and procedures

Works closely with the various bargaining unions to sustain positive employee and labourrelations:

  • Provides assistance in the grievance process including but not limited to grievance tracking, scheduling, investigating, attend and lead Step 2 and 3 grievance hearings, preparation of written responses and settlement agreements
  • Responsible for gathering documentation in preparation for and or attending mediations and arbitration hearings
  • Participates as a team member on negotiation teams when negotiating collective agreements with unions
  • Interprets and administers multiple collective agreements, assists in the preparation and representation for grievance hearings and conflict resolution and the promotion of a positive labour relations environment
  • Participates in labour management meetings and other meetings with union representative on a variety of labour relations matters

Provides work direction and leadership within the labour relations unit

  • Mentors, coaches and provides work direction to Employee and Labour Relations Associates and HR Assistants and provides leadership and guidance to resolve complex People and Culture issues and ensures quality in service delivery.

Assistswithrecruitment relatedactivities for an assigned client portfolio:

  • Assists with recruitment activities for an assigned client portfolio including but not limited to ensuring seniority calculations are performed in accordance with the collective agreement, participating and providing input at various stages in the recruitment process to ensure compliance with the collective agreement.
  • Develops employment equity hiring strategies for client groups.
  • Participates, implements and supports key initiatives as outlined in the labour relations strategy for heavily unionized portfolios
Whatyou’llneed
  • Post-secondary education in Human Resources,labourrelations, public administration orotherrelevant field
  • 5 (five) years of progressive experience in Human Resources andLabourRelations in a unionized setting, preferably in the broader public sector or social service sector
  • Demonstrated knowledge of humanresourceandlabourrelations practices, contractual obligations, collective agreements andlabourand employment legislation,i.e.Employment Standards Act,LabourRelations Act, Human Rights Code, etc.
  • Proficient in the use of Microsoft Word/Excel
  • Experience in a unionized setting isrequired;preferably in the broader public sector or social service sector.
  • Experience providing advice,assistance, and guidance to managers and consultants in all phases of re-organization.
  • Knowledge of human resource practices, contractual obligations, collectiveagreementsand employment legislation,i.e.Employment Standards Act,LabourRelations Act, Human Rights Code, etc.
  • Experience developing and preparing correspondence and reports.
  • Experience using a variety of software products including Microsoft Word and Excel.
  • Strong customer service, interpersonal,negotiationand communication skills.
  • Well-developed analytical, problemsolvingand organizational skills.
  • Ability to work under pressure, multi-taskand meet deadlines.
  • Demonstrated ability to work independently, takeinitiativeand follow through on work assignments.
  • Ability to work in a respectful manner with a diverse community of clients, co-workersand external consultants.
  • Ability to work effectively within a team environment with strong relationship building skills tomaintainproductive working relationships with managers, employees, unionofficialsand thegeneral public.
What’s next

Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role.If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

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