Employee Experience & Capability Life Cycle – Program Coordinator

Pratt & Whitney; Longueuil; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Retirement and savings plan program

Collective insurance program

Advancement opportunities

Merit program or recognition program

Health and wellness program

Recreational and sports club

Nearby daycares

Transportation accessibility or public

Free parking

Job summary

Pratt & Whitney Canada in Longueuil is seeking an Employee Experience & Capability Life Cycle – Program Coordinator to coordinate onboarding, learning and development across Global Operations, ensuring a structured, role-relevant experience for new hires.

You will collaborate with HR, managers, subject-matter experts and learning partners to manage schedules, documents and progress, driving time-to-proficiency and a consistently excellent employee journey.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Education, Communications, Project Management or a related field.
• Approximately three to five years of experience in program coordination, onboarding, learning and development, HR or project coordination.
• Demonstrated experience coordinating multiple activities, timelines, stakeholders and deliverables.
• Excellent organizational, planning and follow-up skills.
• Excellent oral and written communication skills.
• Ability to work effectively with employees, managers and leaders at various levels.
• Ability to manage multiple priorities in a complex and evolving environment.
• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook and Teams.
• Experience maintaining program records, tracking systems, dashboards or status reports.

Responsibilities

• Coordinate the end-to-end execution of the Global Operations onboarding program.
• Maintain onboarding schedules, calendars, checklists, templates and implementation plans.
• Coordinate onboarding activities from pre-boarding through the employee’s first 30, 60 and 90 days.
• Ensure onboarding activities, meetings and learning sessions are scheduled and completed.
• Coordinate orientation sessions, operational overviews, technical training and role-specific development activities.
• Organize onboarding cohorts and maintain participant lists.
• Coordinate facilitators, presenters, subject-matter experts and learning resources.
• Follow up with managers and stakeholders regarding outstanding actions and deliverables.
• Identify scheduling conflicts, risks and resource constraints, escalating issues as needed.
• Maintain onboarding documentation.

Skills

Onboarding coordination

Organizational skills

Communication

Stakeholder management

Education

Bachelor’s degree in HR/Org Development or related field

Tools

Excel

PowerPoint

Outlook

Teams

Job description

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team?

As the Employee Experience & Capability Life Cycle – Program Coordinator, you support the coordination, implementation and continuous improvement of employee experience and capability-development initiatives across Global Operations, with an initial and primary focus on the onboarding and integration stage.

Working closely with managers, Human Resources, subject-matter experts, Learning and Development partners and business representatives, you ensure that new employees receive a structured, consistent and role-relevant onboarding experience.

You serve as a central point of coordination for onboarding schedules, communications, learning activities, stakeholder follow-ups, documentation, employee feedback and progress tracking. You also support the connection between onboarding, role readiness, capability development and the broader employee life cycle.

Through your work, you contribute to improving employee integration, role clarity, time to proficiency and the overall employee experience during the first days and months of employment.

The position is based at our Longueuil location, from Monday to Friday, with flexible hours and exclusively on-site.

What will your day-to-day look like?

Onboarding Program Coordination

• Coordinate the end-to-end execution of the Global Operations onboarding program.
• Maintain onboarding schedules, calendars, checklists, templates and implementation plans.
• Coordinate onboarding activities from pre-boarding through the employee’s first 30, 60 and 90 days.
• Ensure that required onboarding activities, meetings and learning sessions are scheduled and completed.
• Coordinate orientation sessions, operational overviews, technical training and role-specific development activities.
• Organize onboarding cohorts and maintain accurate participant lists.
• Coordinate facilitators, presenters, subject-matter experts and learning resources.
• Follow up with managers and stakeholders regarding outstanding actions, information and deliverables.
• Identify scheduling conflicts, execution risks and resource constraints, escalating issues when necessary.
• Maintain accurate, accessible and current onboarding documentation.

Employee and Manager Support

• Serve as a central point of contact for onboarding-related questions from employees, managers and business partners.
• Provide managers with onboarding plans, checklists, templates and supporting tools.
• Communicate onboarding expectations, responsibilities and timelines.
• Support managers in adapting the common onboarding framework to the employee’s role, discipline, business unit and location.
• Help employees navigate available learning resources, systems, organizational information and development opportunities.
• Monitor onboarding progress and coordinate follow-up when activities are delayed or incomplete.
• Promote a welcoming, structured and consistent employee experience.

Learning and Capability Coordination

• Coordinate role-based learning activities with managers, subject-matter experts and learning partners.
• Support the development and maintenance of onboarding curricula by role, discipline and employee population.
• Connect onboarding requirements with job responsibilities, competency profiles and capability-development pathways.
• Coordinate required technical, operational, compliance and organizational learning activities.
• Integrate on-the-job training, coaching, mentoring and job-shadowing activities into onboarding plans.
• Track the completion of required learning and development activities.
• Identify recurring capability gaps and communicate findings to the appropriate program owners.

Stakeholder Coordination

• Build effective working relationships with Human Resources, hiring managers, business leaders, Learning and Development teams, subject-matter experts and support functions.
• Coordinate onboarding activities across Global Operations business units, sites and regions.
• Facilitate onboarding planning and progress-review meetings.
• Prepare meeting agendas, document decisions and track actions through completion.
• Clarify stakeholder roles and responsibilities.
• Support the implementation of common Global Operations standards while recognizing local and regional requirements.
• Maintain an active network of onboarding contacts and contributors.

Employee Experience and Feedback

• Collect feedback from new employees, managers and onboarding contributors.
• Coordinate onboarding surveys and structured check-ins at key moments, including the first week and the 30-, 60- and 90-day milestones.
• Identify positive experiences, recurring pain points and opportunities for improvement.
• Support the analysis of employee feedback and onboarding-related results.
• Contribute to translating feedback and findings into concrete program improvements.
• Promote the integration of the employee voice throughout their onboarding experience.
• Ensure consistency and quality of the employee experience across different sites and employee populations.

Reporting and Performance Measurement

• Maintain accurate onboarding records, participant information and program documentation.
• Develop and update dashboards, status reports and performance indicators related to onboarding.
• Track metrics.
• Prepare regular program updates covering achievements, next steps, risks and improvement opportunities.
• Identify trends and recommend improvements to program execution and employee experience outcomes.
• Protect employee personal information and maintain an appropriate level of confidentiality.

Continuous Improvement

• Support continuous improvement of the methodology, content and tools for Global Operations onboarding.
• Review feedback, performance data and lessons learned.
• Benchmark onboarding and employee experience practices against market best practices.
• Contribute to standardizing and simplifying onboarding processes within Global Operations.
• Support the development and pilot testing of new models, tools and digital solutions.
• Coordinate the updating of onboarding documents with content owners and subject-matter experts.
• Document standard processes and working methods to improve program consistency and sustainability.

Employee Life Cycle Program Support

• Support initiatives related to the broader employee experience life cycle and capability development, as priorities evolve.
• Help establish links between onboarding, development, performance management, career progression, internal mobility, knowledge transfer and succession.
• Maintain documentation, process maps, tools and tracking related to the employee life cycle.
• Support employee consultation and listening activities at key moments in their journey.
• Coordinate cross-functional actions resulting from employee experience findings.
• Contribute to developing an integrated and consistent employee experience across Global Operations.

What do you need to succeed?

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Education, Communications, Project Management or a related field; or an equivalent combination of education and relevant experience.
• Approximately three to five years of experience in program coordination, employee onboarding, employee experience, learning and development, human resources or project coordination.
• Demonstrated experience coordinating multiple activities, timelines, stakeholders and deliverables.
• Excellent organizational, planning and follow-up skills.
• Excellent oral and written communication skills.
• Ability to work effectively with employees, managers and leaders at various levels of the organization.
• Ability to manage multiple priorities in a complex and constantly evolving environment.
• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook and Teams.
• Experience maintaining program records, tracking systems, dashboards or status reports.

This position operates in a French-speaking work environment; however, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms from international organizations, as well as to write and communicate in English with international clients, suppliers or colleagues.

What we offer

• Retirement and savings plan program with employer matching contribution
• Collective insurance program
• Advancement opportunities (career progression)
• Merit program or recognition program
• Health and wellness program, including telemedicine
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine gender is used without discrimination and solely for the purpose of lightening the text. We will consider job applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness and rigor to design, manufacture and service the world’s most advanced and reliable aircraft engines. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day; you just have to look up. Are you ready to go beyond?

The successful candidate will be required to undergo a criminal background check and obtain all necessary authorizations related to the handling and transfer of controlled goods. The job offer is conditional upon the successful completion of these checks and obtaining the required authorizations. If these conditions are not met, the job offer will be withdrawn.