Emergency Services Ambassador – Police

Crisis24; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Crisis24 is seeking an Emergency Services Ambassador- Police Services in Toronto to foster trust and collaboration between corporations and public safety agencies. The role combines proactive and reactive duties to ensure engagement, training, and crisis management, enhancing preparedness and responder resilience.

The position emphasizes leadership, training, and relationship-building with internal and external stakeholders, including financial management and implementation of best practices.

Qualifications

• Degree in Criminology, Law, Policing Studies, Public Administration or equivalent professional experience.
• Minimum 10 years’ service within the Toronto Police Department or Ontario Provincial Police.
• At least 5 years in a senior leadership position within policing, with demonstrable experience in leading teams, managing resources, and overseeing complex operational responses.
• Excellent written and verbal communication skills with senior stakeholders, government officials, and community representatives.
• Thorough understanding of Canadian policing frameworks.
• Experience in multi-agency collaboration, including joint operations with fire, ambulance, and security services, as well as cross-border policing initiatives.

Responsibilities

• Leadership: Work within a team of emergency services professionals, cultivating excellence and innovation.
• Training and Education: Educate on emerging transportation technologies and best practices for safe interaction.
• Relationship Building: Build trust with public safety officials to introduce new technology and foster collaboration.
• Reporting: Provide regular assessments and reports based on insights from emergency services.
• Program Progression: Develop and execute the program's strategic vision to elevate capabilities of the first responder ambassador program.
• Technical Expertise: Apply understanding of new transportation technologies to support incident response.

Skills

Leadership

Training & Education

Relationship Building

Reporting

Program Management

Technical Awareness

Education

Criminology or Law degree

Job description

Posted Thursday, August 13, 2026 at 7:00 AM

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.

Job Type

Full-time

Job Summary

As an Emergency Services Ambassador- Police Services, you will be responsible for fostering trust and collaboration between corporations and public safety agencies. This role will require both proactive and reactive functions to ensure effective engagement, training, and crisis management. An effective Emergency Services Ambassador will enhance preparedness, improve coordination across multiple organizations, improve resource utilization, and increase responder resilience. Responsibilities include training functions and relationship building with internal and external stakeholders. The role also includes financial management, client relations, and ensuring implementation of best practices.

Key Responsibilities

• Leadership: Work within a team of highly skilled emergency services professionals, cultivating a culture of excellence, discipline, and innovation.
• Training and Education: Educate law police and other emergency services on how emerging transportation technologies operate, how they respond during emergency situations, and the best practices for safe and effective interaction.
• Relationship Building: Work closely with public safety officials to ensure the safe introduction of emerging transportation technology. Build trust, enhance safety and foster collaboration. Proactive engagement, outreach and networking through various means i.e. conferences/presentations. Identify and resolve complex human relations issues.
• Reporting: Gather insights and feedback from emergency services. Provide regular assessments, updates and reports.
• Program Progression: Develop, communicate, and execute the program's strategic vision. Continuously elevate the capabilities and efficiency of the first responder ambassador program.
• Technical Expertise: Apply a technical understanding of new transportation technologies to support incident response and provide clear, concise information to field personnel.

Desired Qualifications

• A degree in a relevant field (e.g., Criminology, Law, Policing Studies, Public Administration) or equivalent professional experience, evidencing commitment to professional growth and academic achievement.
• A minimum of 10 years’ service within the Toronto Police Department or Ontario Provincial Police.
• At least 5 years in a senior leadership position within policing, with demonstrable experience in leading teams, managing resources, and overseeing complex operational responses.
• Excellent written and verbal communication skills, with the ability to engage effectively with senior stakeholders, government officials, and community representatives.
• Thorough understanding of Canadian policing frameworks.
• Experience in multi-agency collaboration, including joint operations with fire, ambulance, and security services, as well as cross-border policing initiatives.

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.