Data Management Analyst

DRPS- Durham Regional Police Service; Whitby; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive Salary

OMERS Pension Plan

Health & Dental Benefits

Paid Time Off

Professional Development

Wellness Programs

Job summary

Durham Regional Police Service is seeking a civilian analyst to design and conduct custom analyses, program evaluations, and research projects to support strategic decision‑making. You will plan methodological research, review literature, and develop measures, collecting data through surveys and SQL-based extractions.

Responsibilities include presenting findings via dashboards, reports, and executive briefings, maintaining LMS databases, and developing KPIs for training and performance.

Qualifications

• University degree in a relevant field; masters preferred for advanced research.
• Experience in both quantitative and qualitative research with reporting to executives.
• Proficiency in MS Office and data visualization tools.

Responsibilities

• Design and conduct custom analyses and program evaluations for strategic decision-making.
• Develop measures and data collection via surveys, interviews, and SQL extractions.
• Present findings through tables, visualizations, dashboards, and reports.
• Maintain LMS databases and develop performance indicators for reporting.
• Collaborate with stakeholders and ensure data quality and governance.

Skills

Quantitative research

Qualitative research

Data analysis

Survey design

Statistical analysis

Microsoft Excel

PowerPoint

Communication

Team collaboration

Education

Masters level preferred in Criminology / Social Sciences / Statistics

Tools

SPSS

R

SQL

LMS management

Job description

We value our employees and provide a comprehensive benefits package designed to support your well‑being and future. Our offerings include:

• Competitive Salary - Your expertise is valued. We offer a strong, competitive salary that reflects your skills and experience.
• OMERS Pension Plan - Secure your future with our employer-supported pension plan.
• Comprehensive Health & Dental Benefits - Extensive coverage for you and your family.
• Generous Paid Time Off - Vacation, sick leave, and parental leave.
• Professional Development & Growth - Access opportunities for training, professional development, and specialized career pathways to help you excel.
• Dedicated Wellness Programs - Your mental and physical health are essential. Benefit from wellness resources, mental health supports, and programs designed to help you thrive.

Branch and Unit

Operational Support / Education and Training Centre

Employment Type

This is a full-time, regular position.

Civilian Posting

Reporting to the Staff Sergeant of the Education and Training Centre (ETC), this position is responsible for designing and conducting custom analyses, program evaluations, and research projects to support strategic decision‑making across the DRPS. Key duties include planning and executing methodological research designs; performing literature reviews and environmental scans; developing measures; collecting data through surveys, interviews, and SQL-based extraction; and conducting statistical analyses.

The role also involves presenting findings through tables, visualizations, dashboards, reports, and presentations; formulating recommendations; and translating complex information for internal and external stakeholders. Additional responsibilities include managing and maintaining Learning Management System (LMS) databases, developing and monitoring performance indicators for strategic and training reporting, and disseminating results to executive leadership, committees, members, SOLGEN office and the Police Service Board.

DUTIES & RESPONSIBILITIES

• Write briefing notes and reports that clearly communicate analysis to a police audience, supporting operational decision‑making, resource deployment, and program development.
• Compile, prepare, and submit statistics and information for annual surveys and benchmarking initiatives such and use of force reporting.
• Conduct custom research and environmental scans to inform operational training decisions, policy development, strategic planning initiatives, and emerging policing training issues.
• Prepare background studies and literature reviews on police training to support evidence‑based decision making.
• Formulate recommendations, present findings, and provide analytical insights to members across the organization.
• Maintain current knowledge of provincial and municipal/regional policies, legislation, and public‑safety initiatives affecting policing.
• Maintain expertise in external statistical data sources.
• Develop and maintain training dashboards and performance‑measurement tools by creating KPI's, designing data collection methods, and producing clear visualizations.
• Manage limited organizational data systems and pipelines, including minor database development, supporting data integrity, designing governance protocols, documenting metadata, and resolving data quality issues with subject matter experts.
• Prepare reports for the Police Service Board and SOLGEN office.
• Build and maintain effective working relationships with members of the Service, external stakeholders, and other police services.
• Evaluate training effectiveness while measuring the impact of training programs through assessments, feedback and performance metrics, and recommend improvements.
• Analyze incident reports and performance trends to identify emerging risks and recommend targeted training interventions.
• Analyze and compile ongoing statistical data on expiries for training course, ensuring compliance.
• Manage and maintain Learning Management System (LMS) databases to ensure accuracy.
• Other duties, projects, as assigned (individual or group responsibilities).

QUALIFICATIONS & SKILLS

• Completion of a university degree in a relevant program of study covering research methodology, reasoning and analytical skills, and the analysis and interpretation of policy, statistics and trends, such as Criminology, Social Sciences or Statistics, preferably at the Masters level.
• Minimum one year of experience conducting quantitative and qualitative research, including statistical and trend analysis, survey design and analysis, database management, and the preparation of research summaries, briefing notes, and reports for executive and operational audiences.
• Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, with demonstrated ability to analyze, interpret, and present data effectively.
• Demonstrated knowledge and application of quantitative and qualitative research methodologies.
• Proficiency in, and ability to adapt to, statistical and data analysis software such as SPSS, R, or similar analytical tools.
• Proven interpersonal skills and ability to interact diplomatically, tactfully and confidentially with individuals at all levels of the organization, industry partners and vendors.
• Strong communication skills including verbal, written, listening and comprehension as well as proven ability to provide instruction through training.
• Ability to relay explanations of specialized matters (terminology or expressions) in non-technical terms.
• Proven ability to analyze and problem‑solve technical issues relating to systems, policies, practices and equipment.
• Strong time management, prioritization, multi‑tasking and organizational skills.
• Demonstrated ability to work effectively as a member of a team as well as the ability to work with a minimum of direct supervision.

Hours

Monday to Friday / Day Shift (may occasionally require flexibility in hours or overtime)

Salary Level

This is starting at Level 7 position $99,850 (2025-2029 Collective Agreement)

Selection

As part of the selection for this position, qualifications and skills listed in the posting will be assessed to measure the suitability of all applicants. Assessments may include, but not be limited to: resume review, skills assessment (s), interview(s), medical assessment, psychological assessment, functional abilities testing and/or background investigation.

Note: If you require accommodation at any time during the recruitment process, please advise the Human Resources contact on the posting. Appropriate assistance will be provided pursuant to the Service's Accessibility directive

Durham Regional Police is an equal opportunity employer.

We thank all applicants for their interest; however, only those selected will be contacted.

Contact

Applications for the above position will be accepted until 1600 hours on the closing date of this posting. Questions may be directed to Jess McCabe at [e-mail]