Electrical Service Manager

Uptime Industrial Inc.; Surrey; Hybrid; CAD 110,000 - 125,000; Full time

Benefits offered by this job

Medical and Dental Coverage

Registered Retirement Savings Plan

Professional Development & Education

Friends and Family Program

Job summary

Uptime Industrial Inc. in Surrey, BC, is seeking an Electrical Service Manager to lead a team of service electricians and oversee day-to-day field operations, scheduling, and client relations. You will coordinate field activities, guide troubleshooting, and help grow the team's technical capabilities.

The role requires strong communication, a driver’s license, and a hands-on, safety-focused approach in an industrial setting, with a competitive compensation range.

Qualifications

• Experience leading or supporting a team of electricians or technicians.
• Valid Class 5 Driver’s License with a clean driving record.
• Strong communication and customer-focused approach.
• Ability to assess issues in the field and plan practical solutions.
• Experience in industrial or manufacturing environments is an asset.

Responsibilities

• Coordinate and prioritize daily field activities including service calls and small projects.
• Provide guidance to electricians in the field, including troubleshooting and job planning.
• Build and maintain relationships with clients and stakeholders, ensuring clear communication.
• Assist with estimating, materials coordination, and execution of smaller-scale projects.
• Support team development through coaching, training, and performance discussions.

Job description

Salary Range: $110,000.00 To $125,000.00 Annually

About The Company

Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation and relocation across North America. As a service provider, our mission is simple - to keep our clients’ businesses running – 24 hours a day, 7 days a week, 365 days a year.

Our recent growth and continued success stems not only from being highly trained experts in our craft, but also from our most important values: integrity and innovation. These values are a big part of who we are and how we work. We are committed to always doing the right thing for the job, for our customer and most importantly, for our people and each other. To learn more about Uptime Industrial and the core values that shape our company today, visit https://www.uptimeindustrial.com/about/ .

About The Role

Reporting to the Operations Manager, Service, the Electrical Service Manager is responsible for leading a team of Service Electricians while also supporting technical work as needed. This role oversees day-to-day operations, team performance, scheduling, and customer relationships to ensure consistent, high-quality service delivery. You will support the development of the team’s technical capabilities, coordinate work assignments, and maintain strong communication with customers, vendors, and internal stakeholders.

Key responsibilities include, but are not limited to:

• Coordinate and prioritize daily field activities, including service calls and small project work;
• Provide ongoing support and direction to electricians in the field, including troubleshooting and job planning;
• Build and maintain strong working relationships with clients, ensuring clear communication and follow-up;
• Assist with estimating, materials coordination, and execution of smaller-scale projects;
• Support team development through coaching, training, and involvement in hiring and performance discussions;
• Work closely with internal teams and external partners to ensure smooth project delivery.

What You Bring

The ideal Electrical Field Supervisor is committed to delivering a high standard of service while understanding the day-to-day demands of a field-based environment, where responsiveness and reliability are important. You lead with a people-focused approach, supporting and engaging your team while adapting to changing priorities and customer needs.You bring strong judgment, a proactive mindset, and practical problem-solving skills to support both technical and operational challenges. Your focus is on promoting safe, high-quality electrical work that meets customer expectations.You are comfortable working in a fast-paced, team-oriented environment and build positive, collaborative relationships across all levels of the organization.

Our Must Haves

• Experience supporting or leading a team of electricians or technicians;
• Valid Class 5 Driver’s License with a satisfactory driving record;
• Strong communication skills and a customer-focused approach;
• Ability to assess issues in the field and make practical decisions;
• Experience in industrial or manufacturing environments is considered an asset.

Your Rewards

Our most important offering to anyone that joins the Uptime Industrial team is our culture of innovation, achievement, and ownership. We bring out the best in each other by constantly striving to be world class in all we do. These values are reflected in our Work, our Company, and our People.

At Uptime, we also offer a very competitive compensation structure that supplements your regular income with a robust benefits package:

• Salary:$110,000 to $125,000 per year
  • Please note - the listed salary is dependent on various factors, including market and individual qualifications objectively assessed during the interview process.
• Medical and Dental Coverage: Our industry leading benefits package covers you and your dependents at no cost
• Friends and Family Program: Early and exclusive access to our newly released projects
• Professional Development and Education Support
• Registered Retirement Savings Plan:A plan that helps you save for your retirement with employer matching