Pre-Sales Solutions Architect

Tigera; Ontario; Remote; CAD 90,000 - 120,000; Full time

Job summary

Tigera is seeking a Pre-Sales Solutions Architect to drive customer engagement and technical alignment. This remote role involves working closely with sales teams, providing demos, and ensuring successful deployments of Tigera's solutions. Ideal candidates will have extensive experience in networking and cloud technologies, particularly Kubernetes.

Benefits

Health Benefits

Vision Benefits

Dental Benefits

Qualifications

• 3+ years of experience in a pre/post sales organization.
• 7+ years of experience in data center environments.

Responsibilities

• Lead technical engagement of key Tigera engagements.
• Assist customers with demos, qualification, and architecture.

Skills

Communication

Technical Understanding

Customer Engagement

Tools

Kubernetes

AWS

GCP

Azure

Docker

Job description

Tigera provides Calico, a unified network security and observability platform to prevent, detect and mitigate security breaches in Kubernetes clusters. Tigera’s open-source offering, Calico Open Source, is the most widely adopted container networking and security solution.

Powering more than 100M containers across 8M+ nodes in 166 countries, Calico software is supported across all major cloud providers and Kubernetes distributions, and is used by leading companies including Discover, Chipotle, NBCUniversal, HanseMerkur, Box, Siemens Healthineers, Playtech, Royal Bank of Canada, and Bell Canada.

As our team grows, we are looking for colleagues who not only share our passion for this work and growing our company, but who will also strengthen our company values and help ensure that Tigera remains a great place to work. At our core, our focus is on our customers, who are the heroes of our story; on aiming high and staying nimble in how we get there; on continuous learning to drive our success; and on respecting, collaborating, and supporting each other on a daily basis.

If you are looking to help make a substantial impact, and our values and products align with your vision of your career growth, we want to hear from you!

Your Role

Tigera is looking for highly skilled and motivated Pre-Sales Solutions Architects who will be key in extending the success of the sales team in the region. You will be paired with one or more of our Account Executives, and be our customer’s primary technical point of contact.

You will serve as a product and industry expert, taking a consultative approach to identifying customer pain points and driving toward technical alignment. You will always be a trusted point of contact for our customers, but you will also keep a focus on advancing the sales process.

This is a great chance for the right individual to get into a high-growth project that is core to the container revolution currently taking place in the cloud industry. We are still at an early stage, making this a very exciting opportunity for the right individual. This role will be remote.

You Will

• Lead the technical engagement of key Tigera engagements in the region, with the support of the rest of the Tigera team, and be instrumental in ensuring the success of the customer
• Assist potential customers with demos, qualification, architecture, PoCs, and lab trials with the goal of moving them to a successful deployment of the Tigera solution
• Collect and analyze requirements from the field, and assist the CTO and product management teams within Tigera in deriving a set of features or capabilities that would meet those requirements
• Engage with leads and cultivate prospective Tigera customers
• Become a trusted resource and advocate for your customers within Tigera. You will be someone who the customer relies on to give the right answer, which is not necessarily the most commercially rewarding answer
• Respond to proposals and RFIs/RFPs
• Work as part of the sales team toward reaching sales quota
• Travel as needed to customer locations, approximately 25%.
• Conduct hands-on workshops once a month in your region that help spread the word and educate people on Tigera technologies.
• Be part of the team that generates blog posts that are technical in nature.

You Have

• 3+ years of experience in a pre/post sales organization
• 7+ years of experience in data center environments, preferably related to networking, security, orchestration, ‘cloud’ infrastructure, and/or scale-out/big-data environments
• Previous experience as a pre-sales engineer, supporting a complex software sales cycle to DevOps, NetOps, SecOps.
• Experience with security, compliance, and/or InfoSec skills is strongly preferred
• Strong verbal and written communication skills, including the ability to present and discuss complex architectures
• Ability to write scripts or glue-code to automate installations, integrate components, etc., is a benefit
• A deep technical understanding, including hands-on experience, of cloud and container technologies (such as AWS, GCP, Azure, Docker and Kubernetes) and microservices deployment patterns
• Experience with Kubernetes is a plus

With offices in San Francisco, San Jose, Vancouver (Canada), Cork (Ireland), and London (England), we have a thriving team of diverse individuals from all over the world. We believe in a collaborative, flexible work environment based on respect for, and commitment from, every employee. We also offer a competitive compensation package along with full health, vision, and dental benefits. These benefits, coupled with an amazing team of individuals who believe in our mission and value openness, collaboration, and teamwork, make Tigera an awesome place to work.

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