Principal Delivery Manager

Kainos; Toronto; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Principal Delivery Manager, where you will lead impactful projects that transform digital services for clients. This hybrid role allows you to combine strategic oversight with hands-on leadership, driving high-quality outcomes across various engagements. You'll foster strong client relationships and mentor delivery teams to achieve excellence. Embrace a culture of diversity and innovation, and make a real difference in people's lives through your work. If you're ready to take on challenges and shape the future of digital transformation, this is the opportunity for you.

Qualifications

• Proven track record in leading complex, tech-driven projects using Agile methods.
• Experience managing and mentoring teams, fostering high-performance culture.

Responsibilities

• Oversee multiple engagements, ensuring smooth delivery and alignment with client needs.
• Own project financials, ensuring delivery meets or exceeds commercial targets.

Skills

Delivery leadership

Commercial acumen

Stakeholder management

Strategic mindset

People leadership

Continuous improvement

Job description

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of.Join us and discover how our people write our story.

This is a hybrid role (home/client site/office) for Halifax, NS or Toronto, ON.

Being a Principal Delivery Manager at Kainos

As a Principal Delivery Manager at Kainos, you will be responsible for leading the delivery capability within our Digital Services business unit – driving high-quality outcomes across a portfolio of clientengagements. You’ll combine strategic oversight with hands-on delivery leadership, ensuring our teams can perform at their best while enabling long-term customer success.

Working closely with senior stakeholders, you will be a trusted advisor and problem-solver, helping our clients achieve real business value through digital transformation.

What is in it for you? The chance to:

Make an impact. Lead delivery on meaningful projects – including public sector/government initiatives that support clinical research. You’ll drive results that directly improve people’s lives.

Lead with purpose. Create the conditions for delivery teams to thrive. By strengthening execution processes and mentoring leaders, you’ll foster a culture of excellence that helps Kainos win more work and deliver with impact.

Shape strategic direction. Take ownership of sector-level demand planning and resource management across your sector, playing a key role in shaping how we scale and deliver in the future.

In this role you will:

• Provide delivery leadership. You will oversee multiple engagements, removing blockers and managing risks to ensure smooth delivery. Alight with client needs, business goals, and our strategic direction.
• Drive commercial success. You will own project financials – from forecasting to profitability – ensuring delivery meets or exceeds commercial targets.
• Foster strong client relationships. You will act as a strategic partner to your clients, helping them unlock value through digital solutions and ongoing transformation.
• Champion innovation and improvement. You will inspire teams to innovate - in both technology and delivery - to increase efficiency, reduce complexity, and deliver better outcomes.
• Develop and support delivery teams. You will mentor and guide a team of Delivery Managers. Set clear expectations, provide regular feedback, and support their growth and development.
• Ensure governance and assurance. You will uphold delivery quality, ensuring robust governance, risk management, and alignment with technical standards across all projects.

Your expertise:

• Delivery leadership. You have a proven track record in leading complex, tech-driven projects using Agile methods. You know how to manage delivery across multiple streams and ensure consistent, high-quality outcomes.
• Commercial acumen. You have a deep understanding of project dynamics, contract management, and financial forecasting - with experience in managing commercial success across multiple engagements.
• Stakeholder management. You delivered tailored solutions for external customers - have worked in a client-supplier relationship (preferably consultancy).
• Strategic mindset. You bring fresh thinking, anticipate trends, and translate strategy into action. You’re resilient under pressure and focused on long-term success.
• People leadership. You have experience managing and mentoring teams, fostering a high-performance culture, and championing collaboration at every level.
• Continuous improvement. You foster transparency, encourage feedback, and create environments where people feel supported to grow - and where delivery constantly evolves for the better.

What to expect from the hiring process:

• A virtual interview with a Talent Advisor. This is an opportunity to discuss how your career goals and this role align.
• A virtual interview with a member of the delivery team. You will share your experience, learn about day-to-day responsibilities, the company and the team.
• A technical panel interview with the Head of Delivery and another senior member of the team. You will be assigned a task and given time to prepare. You will present your solutions, demonstrating how you think about and solve problems, and communicate technical decisions.

So what are you waiting for? Let’s write the next incredible chapter of our story together.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.