Release Analyst

Aviva; Markham; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading company in the insurance sector is seeking a Release Manager to oversee the delivery of IT software through the Enterprise Monthly Release calendar. The role involves collaboration across multiple teams to ensure safe and efficient release processes while maintaining high standards of governance. The ideal candidate will have a strong background in DevOps and release management, with a focus on continuous improvement and customer satisfaction.

Benefits

Annual bonus eligibility

Retirement savings

Health benefits

Competitive vacation package

Corporate wellness programs

Qualifications

• Experience with AWS or other cloud platforms.
• Solid grasp of Agile and DevOps methodologies.

Responsibilities

• Lead major releases ensuring safe and swift deliveries.
• Accountable for monthly release services with no unplanned interruptions.
• Engage with senior partners to ensure understanding of business outcomes.

Skills

Collaboration

Risk Assessment

Communication

Tools

AWS

Agile

DevOps

JIRA

Bitbucket

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Working within the DevOps. Release and Tools team to provide IT software delivery and implementation through the Enterprise Monthly Release calendar to support the Aviva business move forward in its Digital aspirations. The area manages the controlled, reliable, and predictable delivery of change within the sophisticated and shifting environment across multiple platforms and teams. These teams include Development, Quality Assurance, Change, Security, and Infrastructure functions.

What You’ll Do

• Lead individual major releases ensuring deliveries are safe, swift, and flexible. Working to the monthly release calendar ensuring no detriment to production service attributed to poor release management practices. Also, to provide high level communications to senior partners around all major release deliveries

• Accountable for provision of monthly release services used by Aviva Canada with no unplanned service interruptions Release Management and deployment coordination across monthly release processes. Understand and handle cross platform and project dependencies in order to support IT deliveries.

• Engagement with senior and business partners to ensure complete understanding of required business outcomes. Compliance of monthly release processes to Business Controls and IT standards with unplanned impacts on service due to inefficient or in appropriate process or governance.

What You’ll Bring

• Collaboration with DevOps and Release Engineer community operationally to gain low level technical understanding of deliveries where appropriate.

• Industry knowledge of release and organizational change standard methodology including IT Standards and Business Controls is crucial.

• Deep association and appreciation of platform and business appetite and drivers for change delivery is key.

• Ability to give high and detailed level understanding of project and technical dependencies across all business led IT deliveries.

• Provide delivery solutions where deficiencies in project or change readiness arise.

• Risk assessments of release readiness in conjunction with engaged partners (including own team and across functions).

• Key relationships within Aviva across all IT business, Change and Service partners and IT platforms to make decisions that impact customers.

• Drive deeper business engagement through frontline business networking.

• Collaborate with peers across Release, Assurance and Change to continuously attain feedback, review, and suggest new process and best working practices.

• Interact with non-competitive companies to share and understand different ways of working.

• Look to develop and evolve release management process in line with Aviva IT delivery and the organizations developments.

Success factors

• Successful timely delivery of all business outcome associated with all monthly release changes.

• Smooth operational running post all monthly deliveries with no unplanned impact on efficiency.

• Ability to deliver what our customers want when they want it within the appropriate standards and governance.

• Successful delivery of Monthly Release calendar year on year with great customer feedback

• No breach in governance for any monthly release delivery.

Other Important Skills

• Experience with AWS or other cloud platforms.

• Solid grasp of Agile and DevOps methodologies.

• Flexibility and resourcefulness towards changes in assignments and work schedules.

• Establishes and maintains good working relationships with other Engineering and Technical Operations teams.

• Good understanding of continuous integration, including integration with DevOps (i.e., Bitbucket, Jenkins), and tools such as (Confluence and JIRA).

What you’ll get

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year.

• Employee driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.

• Corporate wellness programs to support our employees’ physical and mental health.

• Hybrid flexible work model.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.