Operations Coordinator

TLC Medical Clinics; British Columbia; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading provider of community-based family healthcare services in British Columbia is seeking an Operations Coordinator. This role involves overseeing administrative functions, managing clinic logistics, and ensuring compliance with healthcare protocols. The ideal candidate will have experience with OSCAR EMR and MSP billing, along with strong organizational and communication skills.

Benefits

Comprehensive benefits package

Qualifications

• Minimum 2–3 years of experience in a similar role within a medical clinic.
• Strong understanding of MSP billing practices and payment models.

Responsibilities

• Manage and maintain clinical schedules for physicians and support staff.
• Oversee patient intake, records management, and workflow optimization.
• Ensure compliance with regulatory requirements and healthcare protocols.

Skills

Organizational Skills

Communication

Problem Solving

Tools

OSCAR EMR

Job description

Direct message the job poster from TLC Medical Clinics

Director at Primary Care Operations | Founder-Manage My Clinic

TLC Medical Clinics is a well-established provider of community-based family healthcare services in British Columbia. Committed to patient-centred care and operational excellence, TLC is seeking a highly capable Operations Coordinator to support day-to-day clinic management and ensure the smooth delivery of services.

TLC Medical Clinics is a well-established provider of community-based family healthcare services in British Columbia. Committed to patient-centred care and operational excellence, TLC is seeking a highly capable Operations Coordinator to support day-to-day clinic management and ensure the smooth delivery of services.

Position Overview

Reporting directly to the Director of Operations, the Operations Coordinator will oversee key administrative and operational functions to ensure efficient clinic workflows. The ideal candidate brings hands-on experience with OSCAR EMR, MSP billing, and a strong understanding of BC’s primary care system. In addition to core operational duties, this role will be responsible for logistics coordination and resource management, ensuring that clinical teams have the tools and resources needed to deliver exceptional patient care.

Key Responsibilities

• Manage and maintain clinical schedules for physicians and support staff
• Process medical billing, including bi-weekly MSP remittance for physicians
• Oversee patient intake, records management, and workflow optimization within OSCAR EMR
• Provide first-level IT troubleshooting support for hardware and clinic software systems
• Ensure compliance with regulatory requirements and healthcare protocols in BC
• Act as a key liaison between medical staff and administrative teams to support daily operations
• Monitor and manage clinic inventory, including ordering medical and office supplies
• Coordinate with suppliers, vendors, and maintenance providers to support smooth clinic operations

Qualifications

• Minimum 2–3 years of experience in a similar role within a medical clinic or healthcare setting
• Proficient in OSCAR EMR, with a proven track record of operational use
• Strong understanding of MSP billing practices, payment models, and remittance reconciliation
• Familiarity with British Columbia’s healthcare framework, especially within family practice
• Experience managing clinic logistics, inventory systems, and vendor relationships
• Competent in general IT troubleshooting and office systems
• Excellent organizational, communication, and problem-solving skills
• Ability to work independently and collaboratively within a clinical team environment
• Valid Class 5 BC driver’s license is required (some local travel may be involved)

What We Offer

• We offer a competitive salary along with a comprehensive benefits package

Application Process

Qualified candidates are invited to submit a resume and cover letter to : [e-mail]

Only applicants selected for an interview will be contacted.

TLC Medical Clinics is an equal opportunity employer and welcomes applications from all qualified individuals.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Hospitals and Health Care

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