IT Change and Transformation Lead

Crédit Agricole SA; Montreal; On-site; CAD 120,000 - 150,000; Full time

Job summary

Crédit Agricole CIB is seeking an IT Change and Transformation Lead in Montreal. The role involves overseeing the transition of applications and IT infrastructure services, leading change management initiatives, and developing transformation strategies. Candidates should have extensive experience in IT service delivery, strong communication skills in English and French, and a background in investment banking.

Qualifications

• Minimum 15 years of relevant experience in IT service delivery.
• Verbal and written communication skills in English required; French is a strong asset.
• Extensive experience in a global, multi-cultural environment.

Responsibilities

• Develop business transformation strategies.
• Lead change management projects and set desired outcomes.
• Engage with stakeholders to overcome barriers to change.

Skills

Communication

Analytical

Organizational

Creative Problem Solving

Presentation Skills

Education

Bachelor and/or Master’s Degree in Computer Science Technology and Management

Job description

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). With 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East, and North Africa, we support our clients in meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking, and international trade. The Bank is a pioneer in climate finance and is currently a market leader in this segment, offering a complete range of services for all its clients.

For more information, please visit www.ca-cib.com

Twitter : https : / / twitter.com / ca_cib

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.

Reference

2025-96680

10 / 02 / 2025

Business type

Types of Jobs - IT, Digital et Data

Job title

IT Change and Transformation Lead

Contract type

Permanent Contract

Job summary

Summary of the position :

IT Transformation lead has the overall responsibility for a) smooth and efficient transition of Applications and IT infrastructure services; b) assessment, design, and delivery of transformation projects yielding desired, quantifiable outcomes.

Key Responsibilities :

• Develop suitable business transformation strategies
• Guide leaders throughout transformational changes
• Lead change management projects and set out desired change outcomes for the organization
• Lead engagement with stakeholders on overcoming barriers to change
• Assess the organization of teams to remove internal change barriers
• Work with IT service providers and develop joint propositions for transformation programs, assess their feasibility, and manage the execution of validated projects
• Track the outcome of transformation projects against their objectives
• Set out process change and change management across the organization
• Review and suggest changes to operating models, methods, processes, and tools
• Oversee organizational development processes for employee engagement and team development
• Support hiring decisions for the organization
• Develop staff through capability development and coaching
• Develop on-the-job training programs
• Ensure conformance to the agreed quality management system
• Instill the practice of innovation & Continuous Improvements in the structure
• Maintain a continuous focus on productivity gains, efficiency, and cost savings
• Comply with all applicable legal, regulatory, and internal compliance requirements

Geographical area

America, Canada

City

MONTREAL

Minimum Qualifications :

Bachelor and / or Master’s Degree or equivalent in Computer Science Technology and management

Level of minimal experience

11 years and more

Experience

Knowledge and Skills :

• Minimum 15 years of relevant experience
• Verbal and written communication skills in English are required (You will need to service Anglophone clients and work with Anglophone colleagues)
• Verbal and written communication skills in French are considered a strong asset
• Extensive experience in IT service delivery in a global, multi-cultural environment
• Excellent communication, analytical, and organizational skills
• Ability to develop creative solutions to overcome organizational challenges
• Ability to challenge the status quo
• Knowledge of banking domain, particularly investment banking
• Knowledge of Applications and IT infra for an IT delivery center
• Knowledge of IT security
• Experience working with investment banking products
• Effective presentation skills in front of management

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