Associate Manager, Omnichannel Delivery

TD Bank; Old Toronto; On-site; CAD 76,000 - 116,000; Full time

Job summary

TD Bank is seeking an Associate Manager for its North American Marketing Agility team. This role focuses on leveraging Agile methodologies to enhance marketing initiatives, requiring strong analytical and leadership skills. Ideal candidates will have 3-5 years of marketing experience and a post-secondary education in Business or Marketing.

Benefits

Health benefits

Retirement plans

Paid time off

Banking discounts

Career development

Qualifications

• 3-5 years of marketing experience with strategic and execution knowledge.
• Experience in project and process management.

Responsibilities

• Manage processes including intake, scoping, and campaign tracking.
• Design and execute strategies and roadmaps for marketing training.

Skills

Problem-solving

Relationship-building

Analytical skills

Communication

Leadership

Education

Post-secondary education in Business or Marketing

Tools

JIRA

Confluence

Job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Marketing

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are key features of the colleague experience at TD. Our compensation policies are designed to allow colleagues to progress through the salary range over time as they advance in their roles. The actual base pay offered may vary based on skills, experience, knowledge, location, and organizational needs.

As a candidate, you are encouraged to ask questions about compensation and discuss details with your recruiter.

Job Description:

The North American Marketing Agility team enables marketing colleagues in North America to leverage Agile methodologies in delivering campaigns and projects through the Marketing ABEDO process.

TD seeks innovative individuals with an entrepreneurial mindset and curiosity. Reporting to the Head of NA Marketing Agility, the Associate Manager, Omnichannel Delivery, collaborates with Marketing, Journeys, and Platforms teams to assess and scope new marketing initiatives, particularly those leveraging Advice Prompt channels, and leads ceremonies such as pre-consultations, governance approvals, workshops, and training sessions.

This role focuses on maximizing Advice Prompt (EasyWeb & Mobile) speed to market, ensuring business value and ROI by balancing scope and complexity.

Detailed Accountabilities:

1. Manage processes including intake, scoping, campaign tracking, and process improvements.
2. Partner with stakeholders for pre-consultations on marketing initiatives.
3. Identify, analyze, and implement process improvements to enhance speed to market and reduce inefficiencies.
4. Design and execute strategies and roadmaps for marketing training and communication.
5. Analyze team processes for growth opportunities and increased efficiency.
6. Drive adoption of new marketing capabilities through cross-channel learning and thought leadership.
7. Maintain and update the Marketing Center of Excellence sites.
8. Support other orchestration and decision-making initiatives as needed.

Education/Accreditations:

• Post-secondary education in Business or Marketing

Other Qualifications/Skills/Experience:

• 3-5 years of marketing experience with strategic and execution knowledge
• Problem-solving skills in ambiguous, fast-paced environments
• Relationship-building and collaborative skills
• Strong analytical, communication, and training abilities
• Project and process management experience
• Leadership and influence skills across teams
• Knowledge of JIRA and Confluence is an asset

Who We Are:

TD is a leading global financial institution, the fifth largest bank in North America, serving over 27 million households and businesses worldwide. With more than 95,000 colleagues, we aim to be the Better Bank, enriching lives through our services.

We prioritize customer experience, innovation, and building capabilities for the future of banking. We support our colleagues through development, mentorship, and training programs to help them grow and succeed.

Our Total Rewards Package

Our Total Rewards include base salary, variable compensation, health benefits, retirement plans, paid time off, banking discounts, career development, and recognition programs. More details can be found here.

Additional Information:

We are committed to supporting your growth through development conversations, training, and benefits. This job complies with provincial employment regulations.

Colleague Development:

We offer mentorship, online learning, and career pathways to help you achieve your goals within TD.

Training & Onboarding:

Training sessions will be provided to ensure your success in this role.

Interview Process:

We will contact selected candidates to schedule interviews and communicate outcomes promptly.

Accommodation:

We are committed to accessibility and encourage you to request accommodations during the interview process.

Language Requirement (Quebec only):

Sans Objet

We prohibit discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability, or genetic information.