Operations Administrator

Securiguard; Burnaby; On-site; CAD 45,000 - 55,000; Full time

Job summary

Join a leading security company as an Operations Administrator in Burnaby, where you'll be the first point of contact and ensure smooth daily operations. This role involves managing front desk interactions, supporting recruitment, and maintaining compliance records. With a focus on organizational skills and a proactive mindset, you'll help create a supportive environment for employees and clients alike. This 12-month contract position offers a chance to make a meaningful impact in a dynamic workplace.

Qualifications

• Minimum 1 year of office administration experience.
• Minimum 2 years of customer-facing or customer service experience.

Responsibilities

• Manage uniform distribution and maintain accurate records.
• Complete new hire paperwork and enter employee information into HRIS.
• Provide administrative support for employee licensing.

Skills

Organizational Skills

Attention to Detail

Problem-Solving

Time Management

Communication

Education

Post-secondary education in human resources

Tools

Microsoft Office

HRIS

Job description

At Securiguard, our purpose is simple : to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.

About the Role

As the Operations Administrator , you will be the first point of contact for employees, visitors, and candidates at our Burnaby Headquarters. Seated at reception, you will play a key role in keeping daily operations running smoothly - from managing front desk interactions to supporting the Recruitment and Operations teams behind the scenes. You'll help ensure everything from new hire onboarding to uniform management and compliance tracking flows efficiently, making a meaningful impact on the employee and client experience. To succeed in this dynamic, people-focused setting, you'll bring exceptional organizational skills, attention to detail, and a proactive, solutions-oriented mindset.

Duration : 12-month contract position with the possibility of extension.

What You Would do

As the Operations Administrator, you will ensure the smooth daily operations of the office and play a key role in supporting front-line teams.

• Manage uniform distribution, returns, laundry, disposal, and reordering, ensuring accurate records are maintained in the company database and supporting overall operational readiness.
• Complete new hire paperwork and accurately enter employee information into the HRIS.
• Provide administrative support for employee licensing, including updating compliance records in Securiguard's HRIS.
• Coordinate and book training for front-line staff, ensuring schedules are aligned.
• Maintain both electronic and physical filing systems, including employee notebooks.
• Support front desk reception duties alongside the Office Administrator, welcoming guests and managing inquiries.
• Schedule and confirm appointments and meetings as requested.
• Generate basic operational and HR reports using scheduling and HRIS software.
• Collaborate with recruitment, operations, and training teams to ensure seamless communication and task execution.
• Archive and update internal trackers for OFA certifications, payroll, and other compliance or operational records as required.

What you bring :

• Post-secondary education in human resources, business administration, or a related field (asset, not required).
• Minimum 1 year of office administration experience.
• Minimum 2 years of customer-facing or customer service experience.
• Experience with HRIS or ATS systems would be considered an asset.
• Intermediate proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint).
• Strong time management, prioritization, and problem-solving skills.
• Flexibility to adapt to changing priorities and work in a dynamic environment.
• Strong verbal and written communication skills.
• A collaborative, proactive, and people-focused approach.

Why Join Us?

We take pride in our reputation for excellence, innovation, and inclusion. As Canada's largest and highest-accredited K-9 detection and screening division, we provide security solutions in major cities, small towns, and remote locations by air, land, and sea.

At the heart of our success are our people. That's why we are proud two-time winners of Canada's Most Admired Corporate Culture award (2021, 2024) and recipients of the Canadian HR Award for Best Learning & Development Strategy in 2024. We believe that diversity strengthens our company, fostering an environment of equal opportunity, fresh ideas, and meaningful solutions for an evolving world.

At Securiguard, we live by our R.E.A.C.H. values :

Respect

• Empathy
• Accountability

Here, you'll join a team that values collaboration, innovation, and your professional growth. This role offers more than administrative work - it's your opportunity to make a meaningful impact by ensuring the smooth and efficient operation of our headquarters.