Education Support Coordinator

Alzheimer Society of B.C.; Prince George; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading organization dedicated to supporting individuals with dementia seeks a Support and Education Coordinator. This full-time role involves delivering programs, coordinating support groups, and engaging with healthcare professionals. The position offers a hybrid work environment and requires strong organizational skills and relevant experience in human services.

Benefits

Flexible work environment

Condensed work weeks

Comprehensive benefits

Paid time off

Health Care Spending Account

Qualifications

• 3 to 5 years of experience in a health or social agency.
• Knowledge of northern communities and Indigenous engagement.

Responsibilities

• Plan and implement support and education programs.
• Coordinate delivery of support groups for caregivers.
• Maintain client records and statistical reports.

Skills

Public Speaking

Group Facilitation

Volunteer Management

Organizational Skills

Education

Post-secondary education in health or social agency

Tools

Microsoft Office

Job description

The Support and Education Coordinator, First Link, position works independently and as part of a regional and provincial team dedicated to the mission and vision of the Society. This position is responsible for the consistent delivery of the Society’s First Link programs and services within an assigned region, including referral systems to connect clients to support services and information, and delivery of standardized workshops. A hybrid work-from-home option is available 2-3 times a week.

This role reports to the Manager, Community Services Interior & North. Title: Support and Education Coordinator, First Link
Contract: Permanent
Hours: Full-time - 35 hours per week

Under the guidance of the Manager, Community Services, plan and implement support, education, and information programs, ensuring that service delivery meets expectations and aligns with the Society’s strategic plan. Coordinate the delivery of support groups for caregivers and people living with dementia. Work with the team to recruit and supervise volunteers, utilizing Society accepted best practices for training, evaluation, and recognition.

Coordinate and maintain the First Link referral process to ensure early connection to support services throughout the disease journey. Provide one-to-one telephone support to people with dementia and caregivers, offering information, education, and support services. Develop and maintain relationships with healthcare professionals and stakeholders through presentations and information exchanges to grow the referral network.

Maintain client records and statistical reports according to Society and legislative policies. Candidates should have a post-secondary education or relevant degree in health or social agency-related functions, or an equivalent combination of education and experience. Experience in a human services environment, including public speaking, group facilitation, volunteer management, and developing communication connections, is required.

Require 3 to 5 years of experience in a health or social agency, with knowledge of northern communities and ability to support Indigenous engagement through culturally sensitive outreach and collaboration. Strong organizational skills, ability to work independently, and flexibility regarding scheduling are essential. Some evening and weekend work may be required.

Technical qualifications include working knowledge of Microsoft Office. The position offers a flexible work environment, including condensed work weeks and hybrid options, along with comprehensive benefits, paid time off, and a Health Care Spending Account.

Our vision is a world without Alzheimer’s and other dementias, beginning with a dementia-friendly society where affected individuals are supported and included. Join us in connecting more British Columbians to support and education, challenging stigma, and fostering an inclusive community that values diversity and human rights.