Education Coordinator , Digital Health Canada

Digital Health Canada; Canada; Remote; CAD 53,000 - 58,000; Full time

Job summary

Digital Health Canada is seeking an Education Coordinator to organize and support education programs and credentialing initiatives. The role includes managing online trainings, coordinating exams, and maintaining strong member relationships across Canada with occasional travel.

Remote work with minimal travel, the position reports to the Director of Education and Thought Leadership, and offers a salary of CAD 53,000–58,000 annually. Start date is November 1, 2026.

Qualifications

• University or college degree.
• 3–4 years of experience delivering member programs.
• Advanced computer skills: Zoom and MS Word, Excel, and Outlook.
• Experience with web-based event management/registration platforms and video editing tools.
• Ability to multi-task and meet deadlines.
• Excellent organizational and time management skills.
• Accuracy and attention to detail.
• Excellent problem-solving skills.
• Flexibility to work additional hours and travel to on-site meetings when required.
• Self-motivated and entrepreneurial with a proven ability to work independently.

Responsibilities

• Coordinating and supporting the delivery of education and training programs.
• Manage the national credentialing program, including exam development and sittings.
• Lead and manage online education and training sessions.
• Monitor program performance and report on delivery and metrics.
• Liaise with program stakeholders and volunteers.
• Provide ongoing support to volunteers and committees.
• Stay current on health informatics issues and trends.
• Organize and moderate webinars and industry showcases.
• Develop ideas addressing industry needs and challenges.
• Maintain positive member relationships through proactive customer service.

Skills

Multitasking

Time management

Organizational skills

Attention to detail

Problem-solving

Communication

Self-motivation

Entrepreneurial mindset

Team collaboration

Adaptability

Education

University or college degree

Tools

Zoom

MS Word

Excel

Outlook

Web-based event management platforms

Video editing tools

Job description

Title: Education Coordinator
Reports to: Director, Education and Thought Leadership
Status: Full time
Location: Canada (Remote with minimal travel)
Start Date: November 1, 2026
Salary Range: $53,000 – $58,000 annually

Overview of the position

The Education Coordinator is responsible for the coordinating and supporting the delivery of Digital Heath Canada’s education and training programs and services in accordance with the Digital Heath Canada strategies, operating plans, budgets and policies.

Success in this role is measured by the delivery of high-quality education programs, exceptional member experience, strong stakeholder relationships, and the continuous improvement of Digital Health Canada’s education and credentialing initiatives.

Key Responsibilities

• Managing the national credentialing program, including exam development, exam sittings, and ongoing exam maintenance.
• Leading and managing online education and training sessions.
• Monitoring and assessing program performance, identifying opportunities for improvement, and reporting on program delivery, status, results, and key metrics.
• Liaising with program stakeholders, including committees, volunteers, members, and other associations.
• Coordinating and providing ongoing support to volunteers and committees associated with assigned programs.
• Remaining current on relevant health informatics issues, trends, topics, and reports.
• Organizing and moderating a range of webinars, including weekly member webinars and industry showcases, including managing calls for abstracts.
• Contributing to the development of new ideas and solutions that address industry and member needs and challenges.
• Managing and maintaining positive member relationships through proactive and responsive customer service.
• Providing general administrative support and performing other duties as required.

Required Qualifications

• University or college degree
• 3-4years of experience delivering member programs, including experience with professional development activities)
• Advanced computer skills: Zoom and MS Word, Excel, and Outlook
• Strong technical aptitude, with experience in web-based event management/registration platforms and video editing tools.
• Ability to multi-task and respect deadlines
• Excellent organizational and time management skills
• Accuracy and attention to detail
• Excellent problem-solving skills
• Flexibility to work additional hours and travel to attend on-site meetings when required
• Self-motivated and entrepreneurial with a proven ability to work independently

Preferred Qualifications

• Experience in health informatics is considered an asset.
• Experience in association management is considered an asset.
• Experience in adult learning and education is considered an asset.

Process

To be considered, submissions must include the following:

• Please attach ONE DOCUMENT with the following;
  • Cover letter with summary of relevant experience
  • Resume

About Digital Health Canada

Digital Health Canada is committed to diversity, inclusion, and equity in connection with our vision, mission, values, and pillars.

We strive to develop a team that reflects the diversity of the Canadian health ecosystem and the Digital Health Canada professional members community.

We actively welcome nominations and candidates who are Black, Indigenous, LGBTQIA2S+, or living with disability, as well as People of Colour or members of other racialized and marginalized groups.

The successful candidate must be an independent self-starter with excellent time management, problem-solving, and communication skills.

Digital Health Canada is a Canadian not-for-profit association with members across the country. Our members are a diverse community of accomplished, influential professionals working to make a difference in advancing healthcare through information technology. Digital Health Canada fosters network growth and connection; brings together ideas from multiple segments for incubation and advocacy; supports members through professional development at the individual and organizational level; and advocates for the Canadian digital health industry.

Members are supported by the Digital Health Canada National Office team. Together, the team develops and delivers the networking and professional development services that create value for our members: events and webinars, resources, thought leadership, and education and certification. Team members work remotely, collaborating through online chat, virtual conferences, and monthly in-person team meetings in downtown Toronto.

Digital Health Canada Team Values – “We Connect with Intention”

• PRACTICE A GROWTH MINDSET
• TEAMWORK & COLLABORATION – WORK TOGETHER, OWN YOUR WORK
• COMMUNICATE FEARLESSLY & BUILD TRUST
• DARE TO BE DIFFERENT: make an impact and leverage diverse perspectives
• INNOVATE THROUGH EXPERIMENTATION: have an entrepreneurial spirit