Education Assistant (2026-13-36)

UOW; Windsor; On-site; CAD 42,000 - 54,000; Full time

Job summary

University of Windsor is seeking an Education Assistant to support medical learners during clerkship and residency. The role collaborates with physicians, hospital staff, Schulich Medicine & Dentistry, and the Windsor Program to ensure smooth administrative operations.

The candidate will handle scheduling, communications, and patient-related coordination, requiring a Diploma and 3+ years in a medical setting, with flexible hours and strong confidentiality.

Qualifications

• Community College Diploma in a related field (Health, Education, or Business).
• Three years’ related experience in a medical office or healthcare environment performing administrative duties.
• Knowledge of administrative practices and programs in hospitals.
• Knowledge of Medical Education and Distributed Medical Education.
• Ability to work independently; well organized, accurate and conscientious.
• Ability to prioritize multiple projects, tasks and deadlines in a very fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to maintain strict confidentiality, tact and diplomacy at all times.
• Thorough knowledge of computer software (MS Office) and database applications.
• Experience with electronic scheduling (Lotus Notes, e-mail and internet).
• Good teamwork and customer service skills.
• Ability to travel between Windsor Hospital sites and the University of Windsor.
• Working a flexible schedule is required.
• Bachelor’s Degree in a related field.

Responsibilities

• The Education Assistant works with physicians, medical learners, hospital staff and departments to support learners during clerkship and residency training.

Skills

Administrative experience

Medical office

MS Office

Database software

Lotus Notes

Communication skills

Confidentiality

Education

Community College Diploma

Bachelor’s Degree (preferred)

Tools

Lotus Notes

Email

Database systems

Job description

• Job Function CUPE 1393 - Professional and Technical

Job Description

POSITION TITLE:Education Assistant

CLASSIFICATION/
RATE OF PAY: Classification “IV” per Schedule A of the collective agreement
DEPARTMENT: Schulich School of Medicine & Dentistry – Windsor Program

HOURS OF WORK: Monday to Friday 8:30am – 4:30pm

The University of Windsor is situated on the traditional territory of the Three Fires Confederacy of First Nations: the Ojibwa, the Odawa, and the Potawatomie. We respect the longstanding relationships with First Nations people in this place in the 100-mile Windsor-Essex peninsula and the straits – les détroits – of Detroit.

PRIMARY JOB RESPONSIBILITIES:

The Education Assistant works with physicians, medical learners, hospital staff, various Schulich Medicine Departments, the University of Windsor, and Western University to support medical learners during their clerkship and residency training phases.

ESSENTIAL QUALIFICATIONS:

• Community College Diploma in a related field (Health, Education, or Business)
• Three (3) years’ related experience in a medical office or healthcare environment performing administrative duties
• Knowledge of administrative practices and programs in hospitals
• Knowledge of Medical Education and Distributed Medical Education
• Ability to work independently; well organized, accurate and conscientious
• Ability to prioritize multiple projects, tasks and deadlines in a very fast-paced environment
• Excellent verbal and written communication skills
• Ability to maintain strict confidentiality, tact and diplomacy at all times
• Thorough knowledge of computer software (MS Office) and database applications
• Experience with electronic scheduling (Lotus Notes, e-mail and internet)
• Good teamwork and customer service skills
• Ability to travel between Windsor Hospital sites and the University of Windsor
• Working a flexible schedule is required

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in a related field.

Since 1963, the University of Windsor has been a forward-looking community that comes together to study, to learn, to teach, and to serve. Our symbol is the bridge; our vista is cross-border; our commitment is local; and our impact is global. We are a dynamic, inclusive community of higher learning with roots going back more than 160 years and with a future full of promise.

In pursuit of the University's commitment to employment equity, members from the designated groups including women, Indigenous Peoples (First Nations, Métis, Inuit), racialized persons/visible minorities, persons with disabilities, and persons of a minority sexual orientation and/or gender identity are encouraged to apply and to self-identify.

If you need an accommodation for any part of the application and hiring process, please notify the Recruitment & Workforce Coordinator ([e-mail]). Should you require further information on accommodation, please visit the website of the Office of Human Rights, Conflict Resolution and Mediation (OHRCRM).