Salesforce Consulting, Technical Senior Manager

PwC - Global; Ottawa; On-site; CAD 144,000 - 242,000; Full time

Job summary

A leading consulting firm is seeking a Senior Manager to join their Salesforce Consulting team. You will leverage Salesforce technology to enhance customer experiences and drive results. This role involves leading teams, mentoring consultants, and developing custom solutions for clients in the financial sector. You will also be responsible for identifying client needs and managing complex Salesforce deployments, ensuring optimal platform technology use.

Benefits

Competitive compensation

Inclusive benefits

Flexibility programs

Qualifications

• Minimum 5 years experience implementing Salesforce solutions.
• At least 3 years in a technical architect role.

Responsibilities

• Identify client needs and provide estimates for solution development.
• Lead teams in creating platform solutions for financial services clients.
• Mentor and coach team members.

Skills

Analytical Thinking

Communication

Coaching and Feedback

Creativity

Emotional Regulation

Empathy

Intellectual Curiosity

Education

Salesforce Architect Certifications

Tools

Salesforce Lightning Platform

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Manager

Job Description & Summary

A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Meaningful work you’ll be part of

As a senior manager , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Identifying client needs, responding to request for proposals and providing estimates for solution development

• Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients

• Mentor the next generation of consultants, providing them with insights and challenging them to be better

• Identify, develop and win significant bids and pursuits to meet defined sales targets

• Coach, guide and assist team members in preparation for client meetings, presentations and proposals

• Consult with account team and engagement partner on pricing strategy

• Facilitate executive & operational meetings & workshops across a range of topics

Experiences and skills you’ll use to solve

• Proven track record of implementing Salesforce solutions across the full software development lifecycle with a minimum of 5 years of experience.

• At least 3 years in a technical architect role, leading complex Salesforce deployments with demonstrated leadership capabilities.

• Ability to guide development teams on optimal platform technology use, identifying and mitigating technical risks across architecture.

• Knowledge of object-oriented design patterns and platform-specific limits and design considerations.

• Experience developing/reviewing code on the Salesforce Lightning Platform, including identifying development-related risks and limits.

• Awareness of common integration patterns and proven experience with integrations on the Salesforce Platform.

• Understanding of functional security models and architecting solutions for security on the Salesforce Platform.

• Insight into data migration considerations and design trade-offs, including awareness of common ETL tools.

• Awareness of large data volume risks and mitigation strategies, along with understanding of on and off platform reporting considerations .

Delivery / Technical Skills:

• Proven experience in implementing agile development methodologies, with a strong understanding of the software development lifecycle (SDLC) and expertise in adapting SDLC processes to agile frameworks through DevOps practices and source control management

• One or more Salesforce Architect Certifications, including but not limited to: Application Architect, System Architect , Sharing and Visibility Architect, Integration Architect, Data Architect , Identity and Access Management Architect .

• One or more Salesforce Accredited Professional Credentials such as: Financial Services Cloud Accredited Professional, Health Cloud Accredited Professional, Public Sector Solutions Accredited Professional, Revenue Cloud Consultant Accredited Professional.

• Proficient in guiding teams through complex deployments and troubleshooting, articulating technical trade-offs.

• Familiarity with the Salesforce Platform’s design patterns and limits ensuring strategic platform use.

• Experience managing and delivering nuanced technical messages to senior stakeholders and end users.

• An interest in continuous learning and upskilling, particularly in Salesforce advancements and technology trends.

PwC BC Region Pay Range Information

The salary range* for this position is $ 144,700.00 - $ 241,200.00 plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location .

*Please note that the salary range for this position is reflected for our British Columbia region . Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location . PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise .

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation. Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons. Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.