Beauty Manager

Shoppers Drug Mart; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading pharmacy chain as a Beauty Manager, responsible for driving sales, providing exceptional customer service, and leading a team. You'll engage with customers and ensure staff meet productivity objectives while maintaining high operational standards.

Benefits

Purchase discounts

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Proven sales experience with a track record of achieving sales goals.
• COSMETIC experience.
• Previous team leadership experience.

Responsibilities

• Manage resources of the Beauty department to maximize sales.
• Provide superior customer service and train staff.
• Utilize corporate sales tools to track sales.

Skills

Planning

Judgment

Decision Making

Customer service oriented

Effective verbal communication

Effective written communication

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To manage resources of the Beauty department in order to maximize and achieve sales targets.

The ideal Beauty Manager will:

Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
• Sells to customers and coaches / mentors staff in selling skills
• Ensures sales are maximized through developing effective sales techniques
• Ensures staff achieve productivity objectives

CUSTOMER SERVICE:

• Always put the Customer first and provide superior customer service
• Monitors and communicates CSI survey results and objectives with team members
• Actively models the desired behavior with eClienteling to provide superior customer service
• Books appointments for events and manages the annual incremental event schedule
• Promotes products through marketing and encourages use of the PC Optimum program
• Ensures staff are trained to beauty sales standards

TEAM LEADERSHIP:

• Mentors, coaches, trains, and motivates staff
• Creates an environment where “selling is fun”
• Prepares performance appraisals in conjunction with the Front Store Manager
• Articulates and demonstrates “Blue Culture Principles” and “C.O.R.E Values”
• Fosters an environment that supports these principles and values

OPERATIONS:

• Utilizes corporate sales tools to continuously track sales
• Ensures Cosmetic Operating Standards are in place
• Identifies “peak hours” and schedules shifts accordingly

QUALIFICATIONS:

• Planning, Judgment, and Decision Making
• Independent thinking and decision making when dealing with customer needs
• Ability to act upon tasks and goals outlined by management
• Develops a yearly plan for personal development
• Works in conjunction with the Associate-Owner and Front Store Manager

EXPERIENCE:

• Proven sales experience with a track record of achieving sales goals
• COSMETIC experience
• Effective verbal and written communication skills
• Customer service oriented
• Previous team leadership experience

The above reflects the general duties necessary for proper evaluation and does not include all work requirements.

J2WRTL, J2WFSM, J2WCXM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, allowing you to work for a local business while supported by a national brand. Benefits include purchase discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership and care about your community, co-workers, and customers.

Our network values Canada's diversity, reflecting it in our products, staff, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We are committed to legal compliance and uphold laws as part of our Code of Conduct.

**Hiring Range:** $23.00 - $28.00/hour, based on experience, knowledge, and region.

About the company

Shoppers Drug Mart Corporation is a Canadian retail pharmacy chain based in Toronto, Ontario.

Notice

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