Pharmacy Assistant (Pharmacy Software / Kroll Data Entry)

CareRx; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading provider of pharmacy services is seeking a Pharmacy Assistant, L2 (Data Entry) to support prescription processing and customer service. The role involves data entry, managing medication orders, and ensuring quality assurance. Ideal candidates will have pharmacy experience and strong communication skills. This position offers a collaborative work environment with opportunities for professional growth.

Qualifications

• Graduate from an accredited school (Pharmacy Assistant / Registered Technician / Pharmacist).
• 2 years of experience as a Pharmacy Assistant or equivalent preferred.

Responsibilities

• Input medication and patient information into Kroll software.
• Complete third-party adjudications necessary to bill prescriptions.
• Prepare medication and associated paperwork for delivery.

Skills

Data Entry

Communication

Problem Solving

Teamwork

Education

Pharmacy Assistant

Tools

Kroll

eMAR

Job description

CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically located across the country. This allows us to deliver medications in a timely and cost-effective manner and quickly respond to routine changes in medication management. We use best-in-class technology that automates the preparation and verification of multi-dose compliance packaging of medication, providing the highest levels of safety and adherence for individuals with complex medication regimes. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.

Position Summary :

The Pharmacy Assistant, L2 (Data Entry) will provide technical assistance in processing prescriptions, customer service, data entry, third party adjudication, and packaging of medications.

This position will primarily work Monday to Friday with required occasional weekend work based on business need.

Your Day to Day :

• Input medication and patient information into Kroll software
• Complete third-party adjudications necessary to bill prescriptions
• File medication orders / prescriptions appropriately
• Send Kroll data to PacMed machine
• Manage data within an electronic MAR system
• Main phone contact for program partners
• Print and distribute reports from Kroll, PacMed, and eMAR software as required for delivery or partner program requirements
• Prepare medication and associated paperwork for delivery to patients and/or program partners
• Complete daily tasks by shift end
• Participate in company quality assurance and quality improvement activities to ensure company and program partner standards are consistently met
• Maintain confidentiality and protect personal and organizational information at all times
• Adhere to organizational and department-specific safety standards and guidelines
• Set high standards of performance for self and others
• Work collaboratively and support the efforts of team members
• Other duties will be assigned as required

What You Will Bring To The Team :

• Graduate from an accredited school (Pharmacy Assistant / Registered Technician / Pharmacist)
• Excellent computer knowledge and strong proficiency with Data Entry
• Experience using Kroll Pharmacy Systems
• 2 years of experience as a Pharmacy Assistant or equivalent preferred
• Retail / Community / Long-Term Care Pharmacy experience is an asset
• Ability to work as part of a team – must be able to build and maintain strong team relationships
• Excellent verbal and written communication skills; good telephone manner and enunciation
• Ability to work in a fast-paced environment
• Must be able to manage priorities in a timely manner
• Ability to organize and manage prescription workload
• Works well under pressure
• Ability to meet tight deadlines
• Strategic thinker with excellent decision-making skills
• Self-directed worker and learner
• Excellent attention to detail with a quality assurance focus
• High level of professionalism
• Must have a positive “go-getter” attitude and be cooperative and constructive with the team and supervisor at all times
• Displays professionalism, tact, courtesy, discretion, and respects confidentiality
• Demonstrates an effective service attitude
• Data Entry speed of 40–60 words per minute
• KROLL system experience
• Experience using KROLL in supportive living or long-term care settings is an asset
• Experience using eMAR software is an asset

Qualities for Success :

• Ability to manage changing priorities
• Ability to work independently and as part of a team
• Customer service orientation
• Excellent problem-solving and decision-making skills
• Strong attention to detail
• Strong organizational and time-management skills

Application Process :

CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Screening, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.