Building Manager

Jones Lang LaSalle Incorporated; Ontario; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in real estate is seeking a property management professional to lead a team and manage asset strategies. This role involves providing operational advice, managing budgets, and ensuring high-quality service delivery. Ideal candidates will have strong leadership skills and experience in property management.

Qualifications

• Proven experience in property/asset management, preferably with retail property management.
• Exceptional interpersonal and negotiation abilities.
• Strong leadership and team management skills.

Responsibilities

• Lead and manage a team of property professionals.
• Provide operational advice to clients and manage transitions.
• Manage budgets, finance administration, and reporting.

Skills

Leadership

Negotiation

Financial aptitude

Analytical skills

Interpersonal skills

Education

Relevant tertiary qualifications

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Special Tasks: General

• Lead and manage a team of property professionals in areas including transactional financials, OH&S, EEO, operations, HR, negotiation, and contracting.
• Contribute to the development and fulfillment of asset strategies by developing asset strategies and plans.
• Ensure client asset plan expenditure savings targets are achieved.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Develop, implement, and maintain the property asset management service offering.
• Ensure timely and accurate delivery of analysis and information for asset plans, management reports, and other client and management requirements.
• Manage risks related to public liability, fire and lift safety, essential and non-essential services, staff, office, and contractors, including timely issue resolution and risk management planning.
• Ensure proper operation and maintenance of all company and building systems.
• Achieve all KPI targets related to Asset and Business Plans, including capital expenditure and OH&S.
• Provide training and develop staff through performance assessments and training, managing workload and succession planning.
• Ensure team compliance with Managing Agent Agreement with the client.

Key Responsibilities

• Provide operational advice to clients and manage the transition from pre-completion to occupation phases.
• Assess and recommend staff employment for the asset, manage tenant relations, and oversee building operations, leasing, advertising, and promotion.
• Manage budgets, finance administration, billing, collection, tenancy schedules, fit-outs, capital works, and reporting.
• Administer building services contracts and manage repairs and maintenance.
• Coordinate with legal, planning, surveying, project management, tax, and accounting professionals.

Performance Indicators

• Achieve financial and operational targets, including financial returns.
• Deliver high-quality management services reflected by client feedback.
• Develop accurate asset plans, budgets, and reports.
• Maintain high satisfaction levels among tenants and clients.
• Manage and develop staff effectively, as measured by feedback and performance.

Skills

• Strong leadership and team management skills.
• Exceptional interpersonal and negotiation abilities.
• High financial aptitude, analytical skills, and computer literacy.
• Commercial acumen and profit center management skills.

Knowledge / Experience

• Proven experience in property/asset management, preferably with retail property management.
• Successful negotiation of supplier contracts.
• Ability to add value through operational strategies and capital works.
• Relevant tertiary qualifications are preferred.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in what you bring to the table!