Building Manager

Jones Lang LaSalle Incorporated; Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading global provider in real estate seeks a dynamic property management professional to lead a team and ensure exceptional service delivery. The role involves managing operations, client relationships, and financial performance, with a focus on achieving strategic asset goals. Ideal candidates will possess strong leadership and negotiation skills, along with a background in property management.

Qualifications

• Proven experience in property/asset management.
• Experience managing retail property.
• Track record in supplier contract negotiations.

Responsibilities

• Lead and manage a team of property professionals.
• Ensure timely delivery of asset management reports.
• Manage tenant liaison and satisfaction.

Skills

Leadership

Interpersonal Skills

Negotiation

Financial Aptitude

Analytical Skills

Commercial Acumen

Education

Tertiary qualifications in property-related discipline

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Special Tasks: General

Lead and manage a team of property professionals. This is a management role with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, negotiation and contracting.

Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.

Ensure that client asset plan expenditure savings targets are achieved.

Deliver an exceptional quality of service to the client, as reflected by client feedback.

Ensure that the property asset management service offering is developed, implemented, achieved and maintained.

Ensure the timely and accurate delivery to the client and senior management of analysis and information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities and the client.

Ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.

Ensure that all company and building systems are operating and maintained appropriately.

Ensure all Asset Plan and Business Plan KPI’s/targets are achieved, including but not limited to capital expenditure and OH&S.

Ensure all staff and contractors receive up to date training and site inductions.

Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members.

Ensure that all elements of the Managing Agent Agreement with the client are understood and complied with by the team.

Key Responsibilities:

Ongoing

Provide Advice to Client on the operational requirements of the property.

Attend Project Control Group meetings for the commissioning of the Assets

Develop House Rules Fit-out Guides for the property

Manage the smooth transition of property from pre completion phase to occupation phase.

Interview and assess and provide recommendations on the staff proposed to be employed on the Asset

Manage tenant liaison and satisfaction emphasis on tenant retention.

Building day-to-day management including operations, engineering and compliance matters.

Lease administration.

Lease management.

Advertising and Promotion for the Building

Manage budget preparation and delivery.

Finance administration, billing and collection or rentals.

Accuracy of tenancy schedule.

Tenancy fit-out co-ordination.

Capital expenditure implementation, tendering and management.

Monthly and annual account reporting.

Building services contract administration and procurement.

Manage repairs and maintenance.

Liaise/manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers.

Performance Indicators:

Achieve all financial and operational targets, including the achievement of appropriate financial returns.

Deliver an exceptional “Management Agent” service to the client, as reflected by client feedback.

Develop effective and accurate asset plans, budgets and financial reports.

Make appropriate and acceptable recommendations in relation to operational strategy, capital works etc.

Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties.

Manage and develop staff effectively, measured by feedback, turnover, performance, etc.

Skills:

Strong leadership skills, with demonstrated ability to lead nationally a medium sized team.

People driven and to be seen to be “kicking goals” for the clients.

Follow asset management policies and procedures.

Outstanding interpersonal and negotiation skills.

A high level of financial aptitude, analytical skills and computer literacy, with the ability to expand these skills as necessary.

High level of commercial acumen and the aptitude to manage an independent profit centre.

Knowledge/Experience:

Proven experience in property/asset management, ideally with previous experience managing a retail property

A track record of success in significant supplier contract negotiations.

Demonstrated ability to add value to retail property through identifying value enhancing operational property management strategies (eg. preventative maintenance/help desk/lease management IT solution implementation) and/or essential capital works, developing a value adding Property Management/facilities management strategy for tenants, etc.

Tertiary qualifications, particularly in a property-related discipline, are preferable.

Attributes/Behaviours:

Strong and dynamic leader.

Pro-active and achievement orientated.

Flexible.

Team player.

Practical approach with a “can do” attitude.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visitjll.com .