Change, Learning and Communications Senior Manager

Meridia Recruitment Solutions; Ontario; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Change, Learning, and Communications Senior Manager to guide organizational change and spearhead learning initiatives. This pivotal role involves developing strategies for smooth transitions, enhancing employee engagement, and fostering a culture of ongoing learning. The successful candidate will lead a team, support communication efforts, and implement best practices in change management. This position offers a unique opportunity to shape the organization's approach to change and development while balancing employee needs with organizational goals. Join a diverse workforce committed to innovation and excellence in a collaborative environment.

Qualifications

• Experience leading change management and learning initiatives.
• Strong project management skills with ability to manage multiple projects.

Responsibilities

• Develop and implement change management strategies and playbooks.
• Design and evaluate learning programs aligned with organizational goals.
• Develop internal communication strategies and coordinate events.

Skills

Change Management

Learning and Development

Corporate Communications

Stakeholder Management

Project Management

Strategic Thinking

Problem Solving

Interpersonal Skills

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Human Resources

Bachelor’s degree in Communications

Tools

Communication Tools and Platforms

Job description

Change, Learning and Communications Senior Manager

Reference No. CO-18257

Meridia has partnered with a Canadian-owned and managed market leader in the production of roofing and building materials with a multinational footprint and a reputation for manufacturing high-quality products.

The Change, Learning and Communications Senior Manager is a crucial role responsible for guiding organizational change, spearheading learning initiatives, and overseeing communication strategies. This position involves developing and implementing strategies to facilitate smooth transitions, enhance employee engagement, and cultivate a culture of ongoing learning and development.

Reporting to the Global Director of Planning and Project Services (PPS), the Senior Manager will:

• Lead a team of CLC Analysts and Managers
• Support the CIO in IT and organization-wide communication efforts
• Organize and manage quarterly IT Townhalls, either virtually or in-person
• Serve as a subject matter expert in Organizational Change Management, Learning, and Communications for various projects

Given that CLC is a relatively new capability within the organization, the successful candidate will collaborate closely with the PPS leader to implement best practices in the team's areas of responsibility.

This role requires on-site presence in Mississauga, Ontario, and will play a key part in shaping the organization's approach to change management, learning initiatives, and internal communications. The position demands a strategic thinker who can effectively balance the needs of employees with organizational goals, while fostering a culture of continuous improvement and adaptation.

Responsibilities: Change Management

• Develop and implement a repeatable change management strategy and playbook
• Support organizational initiatives and projects
• Identify and mitigate potential risks and obstacles to change
• Provide guidance to leadership and teams throughout the change process
• Monitor progress and measure effectiveness of change initiatives
• Lead Change Management on identified projects as required

Learning and Development

• Design, deliver, and evaluate learning programs aligned with organizational goals
• Identify training needs through assessments and feedback mechanisms
• Collaborate with subject matter experts to develop training content
• Facilitate workshops and seminars to enhance employee skills

Communications

• Develop and implement internal communication strategies
• Coordinate town halls, team briefings, and other communication events
• Monitor feedback to improve communication effectiveness
• Coach and develop team members
• Identify gaps across IT teams that may impact CLC mandate
• Make recommendations and assist in recruiting new CLC team members
• Build and maintain high-performing teams through servant leadership
• Establish clear direction and challenge team members to develop new capabilities
• Own the performance development process and assess promotion readiness
• Ensure retention and staffing targets are met
• Create a transparent, collaborative, and productive work environment
• Establish a culture of ongoing learning and cross-functional collaboration
• Identify current gaps within the team/department structure
• Work with Leadership on resourcing plans

Qualifications:

• Experience leading change management and learning and development initiatives, managing corporate communications, and with stakeholder management.
• Bachelor’s degree in business administration, human resources, communications, or a relevant field of study.
• Strong project management skill set with the ability to manage multiple projects.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strategic thinking and problem-solving abilities.
• Knowledge of instructional design principles and adult learning theory.
• Familiarity with communication tools and platforms.
• Certification in change management (e.g., PROSCI) is a plus.

This is a diverse workforce and equal-opportunity employer that welcomes applications from all races and genders.