Manager, Patient Care Services (RPT 0.75 FTE)

The Royal; Brockville; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player in mental health care is seeking a dedicated Manager of Patient Care Services. This role involves providing professional leadership in mental health services, ensuring quality care for forensic clients, and managing interdisciplinary teams. The ideal candidate will possess strong clinical experience, leadership skills, and a commitment to patient safety. Join a passionate team that transforms lives through specialized mental healthcare and advocacy. This position offers a unique opportunity to make a significant impact in the field of mental health.

Qualifications

• Minimum 3+ years clinical experience in acute care required.
• Current registration with applicable regulatory college preferred.

Responsibilities

• Provides administrative and clinical management presence on evenings and weekends.
• Ensures patient safety and monitors assignments.

Skills

Leadership

Clinical Management

Interpersonal Skills

Crisis Management

Budget Management

Education

Baccalaureate degree in Allied Health or Nursing

CPMHN(c)

CPI or equivalent and CPR certification

Tools

RAI-MH system

Basic Computer Skills

Job description

Position Information

Posting Number: BMHC25-061E Title: Manager, Patient Care Services (RPT 0.75 FTE) Position Status: Regular Part-time FTE: 0.75 Job Schedule: Evenings/Nights/Weekends Department: Forensic Psychiatry - BMHC Union: Non-union Site: Brockville Mental Health Centre Number of Vacancies: 1

About The Royal

As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.

Reporting to the Director, Patient Care Services, the Manager, Patient Care Services (MPCS) provides front line professional and administrative leadership for the team in the delivery of mental health services. The MPCS is accountable for the quality of Forensic Mental Health Service clients receive and for monitoring and maintaining appropriate standards of an interdisciplinary professional mental health team in accordance with established standards of practice and policy.

Duties

• Provides an administrative and clinical management presence on evenings, nights, and weekends.
• Point of contact after hours (interdisciplinary team, other departments, and external stakeholders) related to overall patient care.
• Responsible for management of emergencies off hours and deployment of staff as needed.
• Ensures patient safety by monitoring assignments and intervening, reassigning or taking over patient care in extraordinary circumstances.
• Participates in efficient and effective assignment and utilization of human resources to maintain safe staffing levels within applicable collective agreements, policies, procedures and legal requirements.
• Coordinates inter-agency patient flow and access to beds as needed in collaboration with staff.
• Ensures work is performed within hospital policy, guidelines and within regulatory standards established by the College of Nurses.
• Oversees and evaluates nursing care and provide opportunities for improved patient outcomes.
• Ensures deployment of resources in response to emergency codes.
• Monitors and responds with recommendations to eIMS reports for all shifts as required.
• Assists other managers of clinical programs as required.
• Assists in the recruitment of qualified personnel, disciplinary action up to and including termination of direct reports.
• Coaches, mentors and supports employees through performance reviews and attendance management programs.
• Provides input into operating and capital budget development of programs as requested.
• Works in a manner that is conducive with staff and patient/client safety practices, policies and procedures of The Royal.
• Ensures a work environment that is conducive to The Royal’s Anti-Racism, Harassment & Discrimination Free Workplace policy.
  
  

Qualifications

• Baccalaureate degree in Allied Health or Nursing or acceptable combination of education and experience dependent on the program area.
• Current registration and member in good standing with applicable regulatory college preferred.
• CPMHN(c) is an asset.
• Recent leadership experience is preferred.
• Minimum 3+ year’s clinical experience in acute care is required.
• Membership in a professional nursing or other related organization is preferred.
• Completion of CPI or equivalent and CPR certification within the last 12 months.
• Understanding of MHA and relevant legislation.
• Basic computer skills required.
• Must complete RAI-MH training upon hire. Input into the RAI-MH system is required.
• Demonstrated leadership qualities and superior interpersonal skills.
• Ability to establish effective working relationships.
• Budget experience an asset.
• English level A- is mandatory in oral expression, oral comprehension, reading comprehension and written expression. Bilingual (French/English) is considered an asset.
  
  

For information on the programs at the Forensic Treatment and the Secure Treatment Unit at the Brockville Mental Health Centre can be found at this link: https://www.theroyal.ca/patient-care-information/clinics-sSalary Range: $58.26 to $63.66 per hour

Additional Information

• All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
• Please apply by clicking on the Apply button below.
• The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
• All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
• The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.