Program Assistant

Queen's Student Alumni Association; Kingston; On-site; CAD 44,000 - 55,000; Full time

Job summary

A leading university in Kingston is seeking a Program Assistant to manage undergraduate course offerings. This role involves advising students, coordinating exams, and providing administrative support. Ideal candidates have a community college diploma and experience in post-secondary education. Join a diverse team committed to equity and accessibility.

Qualifications

• 2-3 years of experience in post-secondary education preferred.
• Practical knowledge of administrative methods.

Responsibilities

• Serve as the first contact for students regarding academic progress.
• Assist with registration and coordinate exams.
• Organize events like receptions and orientations.

Skills

Conflict resolution

Problem-solving

Effective self-management

Education

Two-Year Community College Diploma

Job description

14 hours ago Be among the first 25 applicants

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Competition Number: J0525-0214

Position Title: Program Assistant

Position Number (Final): 00508489

Employee Group: Support Staff - USW Local 2010

Job Category: Administrative

Department or Area: Biomedical & Molecular Science

Location: Kingston, Ontario, Canada (On-site)

Salary: $44,604.00 - $54,390.00/Year

Grade: 05 Review Salary Information Here

Hours per Week: 35

Job Type: Term

Length of term: 15 months

Shift: 7 Monday - Friday

Number Of Positions: 1

Date Posted: May 15, 2025

Closing Date: May 22, 2025

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COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is a Canadian research-intensive university offering a transformative student learning experience. We have opportunities across various research areas, faculty administration, engineering, athletics, power generation, corporate services, and more.

We are committed to employment equity and diversity and welcome applications from individuals from equity-seeking groups such as women, racialized minorities, Indigenous peoples, persons with disabilities, and members of the LGBTQ+ community.

Come work with us!

Job Summary

A Brief Overview

Reporting to the Department Manager and working closely with the Undergraduate Program Team Lead, the Program Assistant manages daily administration of undergraduate course offerings, including course updates via the Learning Management System (onQ), coordinating exams, and posting grades to Solus. The role involves advising students, assisting with registration, and referring students to university resources.

Job Description

What you will do

• Serve as the first contact for students; advise on academic progress, program planning, course selection, transfer credits, and degree requirements.
• Assist with pre-registration, registration, and admission applications.
• Support students facing academic challenges and refer them to appropriate resources.
• Handle conflicts, provide guidance on policies, and verify graduation eligibility.
• Organize events like receptions, orientations, and information sessions.
• Advise staff and faculty on academic policies.
• Coordinate submission of final grades and exam logistics.
• Support committee activities and provide administrative support.
• Perform other duties as needed.

Required Education

• Two-Year Community College Diploma.

Required Experience

• More than 2 up to 3 years of experience, preferably in post-secondary education.

Equivalent education and experience may be considered.

Job Knowledge and Requirements

• Practical knowledge of administrative and technical methods.
• Ability to interpret and explain information.
• Conflict resolution skills.
• Effective self-management and resource utilization.
• Problem-solving using established procedures.
• Respect for diversity and anti-discrimination practices.

Employment equity and accessibility are prioritized. Candidates requiring accommodation should contact Human Resources at [e-mail].

Interested in this job?

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Strategic Management Services