Permanent Full-time Integrated Program Assistant

Manitoulin-Sudbury District Social Services Administration Board; Ontario; On-site; Full time

Job summary

A leading organization in Ontario seeks a motivated Integrated Program Assistant to support community housing and social assistance programs. The role involves client information analysis, administrative support, and requires effective communication and problem-solving skills. Join a diverse team committed to high-quality service delivery.

Benefits

Employer-matched pension plan

Group health benefits

Wellness program

Continuing education for staff

Qualifications

• Minimum 2 years’ experience in municipal social services or employment services.
• Ability to travel as required.

Responsibilities

• Collecting and analyzing information from clients for community housing and social assistance.
• Providing administrative support and referrals regarding employment and education.

Skills

Communication

Organization

Problem Solving

Bilingualism

Education

Secondary School (Grade 12)

Diploma in Social Sciences

Job description

2024-09-IHS Permanent Full-Time Integrated Program Assistant

Integrated Program Assistant

Permanent Full-Time

Internal / External Posting

Posted : November 20, 2024

Competition : #2024-09-IHS

About us

Manitoulin-Sudbury District Services Board (DSB) is looking for a self-motivated & energetic individual to join our industry-leading organization which works towards the delivery of high-quality services and programs to the residents of Manitoulin-Sudbury districts. Created by the provincial government, the DSB is responsible for overseeing and managing a range of services divested to the municipal order of government, including Ontario Works, Community Housing, Paramedic Services (Land Ambulance), Non-Urgent Patient Transportation, and Early Learning and Child Care Services.

Our Team

The Manitoulin-Sudbury District Services Board is comprised of 14 board members and has been in existence for 25 years. With three main departments, Integrated Human Services, Paramedic Services, and Administration, and over 200 employees, we service a large geographical area totaling 45,000 square km. Our organization is responsible for the development and execution of annual budgets exceeding $50 million.

The Opportunity

We are currently looking for a driven individual to join our team as an Integrated Program Assistant. The position will be in Espanola within our Integrated Human Services Department.

In this position, you will be responsible for collecting and analyzing information from clients in order to make recommendations for applicants to receive community housing, child care, and social assistance. The Integrated Program Assistant will provide support to tenants in the receiving and managing of work orders and provide referrals to clients regarding employment and education by providing administrative support.

Qualifications and Specific Skills

Education

• Successful completion of secondary school (Grade 12) education. Successful completion of a diploma in the Social Sciences field from a recognized college with Canadian accreditation is considered an asset.

Experience

• Minimum 2 years’ experience of related experience preferably in the municipal social services or employment services field.

Skills

• Effective oral and written communication, organization, and problem-solving skills and ability to do so with minimal supervision.
• Ability to understand and interpret provincial statutes, regulations, and policies pertaining to program delivery services.
• Ability to work with computer programs relevant to client files, third-party inquiries, and data collection.
• Knowledge of local programs that will be of assistance to clients.
• Bilingualism will be considered an asset.

Ability to travel as required. Valid Ontario class “G” driver’s license with access to an appropriately insured vehicle as required for employment-related use.

What We Offer

• Employer-matched pension plan, group health benefits which include optical, dental, drug, and extended health benefits, and a wellness program that is available to spouses and children.
• Diverse and inclusive work culture.
• Continuing education for staff.

Salary : $27.04 / hour (35 hours per week)

At the Manitoulin-Sudbury District Services Board, we are committed to creating an inclusive work environment that values diversity and encourages individuals to express their ideas and opinions. We believe that every member of our staff should feel heard and supported. We understand that the success of our organization relies on the unique perspectives and experiences that each team member brings to the table.

Manitoulin-Sudbury District Services Board is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).

Manitoulin-Sudbury District Services Board will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Interested individuals are invited to submit a cover letter and a résumé outlining their education, skills, qualifications, and experience and how they relate to this position no later than December 9, 2024, at 4 : 30 p.m.

Please forward your application quoting competition # 2024-09-IHS to the attention of :

Human Resources Department.

Manitoulin-Sudbury District Services Board

Information gathered relative to this position is done in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will only be used for candidate selection. While all responses are appreciated; only applicants selected for an interview will be contacted.