Product Designer

OpenTable; Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Product Designer to enhance dining experiences for users and restaurants. This role involves collaborating with cross-functional teams to create innovative design solutions, conducting user research, and balancing customer needs with business goals. Join a diverse and inclusive environment that values creativity and teamwork while providing ample benefits and opportunities for personal growth.

Benefits

Paid Time Off - 20 days a year

Birthday / celebration PTO - 1 day

Annual company weeks off

Flexible sick time off

Parental Leave Benefits

Life & Disability Insurance

Group RRSP and DPSP

Major Medical Insurance

Qualifications

• Experience in product design across web and mobile platforms.
• Ability to translate complex workflows into user-friendly designs.

Responsibilities

• Lead initiatives for restaurant customer engagement.
• Design product concepts balancing user needs and business goals.
• Conduct user research to improve design processes.

Skills

User Research

Time Management

Problem Solving

Team Collaboration

Tools

Prototyping Tools

Design Software

Job description

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ : BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

The Opportunity :

The Produce Design team is looking for a Product Designer who will work closely with a global team of product managers, product & brand designers, engineers, and data scientists to craft experiences that will significantly impact diners and restaurants worldwide!

This design partner will be embedded in our Consumer team and help diners better discover the world through dining while making our product exciting and inspiring for new and returning customers.

The Product Designer will create, evolve and develop new experiences for diners while balancing the needs of our users, restaurants, and the business. This individual will collaborate with other designers whilst navigating the full range of a product designer’s work—from research to high-fidelity designs. On some days you’ll be sketching ideas and launching experiments as A / B tests, and on others, you’ll be conducting research or running a team workshop.

Learn more about how we work at

In this role, you will :

• Lead initiatives that give restaurateurs new and meaningful ways to interact with guests
• Build tools to help our restaurant customers engage guests with tailored communications
• Design product concepts that balance customer needs and business goals
• Become an expert in restaurant operator workflows by facilitating research with restaurant owners and staff
• Partner with a thoughtful collaborative design team and cross-functional groups to deliver experiences that help restaurants provide incredible hospitality for their guests

Please apply if you :

• Enjoy translating complex workflows into elegant and accessible user experiences.
• Work through all stages of the design process, from capturing insights with user research and building and testing prototypes to visual design and working with product managers and engineers to deliver the experience.
• Value introspection to improve yourself, your team, and your products.
• Proactively seek and incorporate direction from senior team members and contribute to group conversations to help drive decisions.
• Love a challenge and solving problems.
• Are a fantastic teammate who can also lead small projects independently and remain open to feedback.
• Have a range of tools and know how to apply them within the process to clearly articulate your design rationale.
• Have time management skills and can deliver against agreed-upon commitments.
• A breadth of product design work across web and mobile platforms.

If you think you are qualified for this role but don’t tick every box, please apply for the role. The perfect candidate doesn’t exist.

When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio.

Benefits :

• Paid Time Off - 20 days a year
• Birthday / celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Parental Leave Benefits
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.