Parts Coordinator

CSN Collision; Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

CSN Collision is seeking a Parts Coordinator to manage parts efficiently for their collision facility. The ideal candidate will have strong organizational skills, effective communication, and at least 2 years of related experience. Responsibilities include sourcing parts, tracking orders, and assisting technicians. This role offers a dynamic work environment with opportunities for growth.

Qualifications

• At least 2 years of related experience in a fast-paced environment.
• Valid G-class driver’s license with a clean abstract over the last 3 years.

Responsibilities

• Assist Estimator with parts sourcing for claims.
• Organize and track parts for easy location.
• Provide detailed updates on parts orders and ETAs.

Skills

Organizational Skills

Communication

Problem Solving

Education

I-CAR Certification

Tools

Nexsyis Management System

Windows

Outlook

Audatex

Mitchell

Job description

In 1973, CSN Glen-Merritt opened as a family-run business offering customers top-quality collision repairs and friendly hometown service. Using state-of-the-art equipment, our trained technicians will repair your vehicle properly so that you can get back on the road safely.

The role of a Parts Coordinator is to efficiently process and manage parts for the collision facility. Parts are a main artery of a collision facility, which is an integral part of the operation and performance. The Parts Coordinator must have a sense of urgency and attention to detail. They assist with parts from start to finish.

Primary Objectives of the Role

1. Assist Estimator with parts sourcing for claims, including part pricing, availability, confirmations, and finding vendors.
2. Receive parts orders from various vendors, confirm parts billed are in hand and accounted for.
3. Sign for orders with vendors.
4. Check parts for shipping damage.
5. Minimize parts delays by capturing mistakes and ensuring parts match disassembled parts or photos in the management system for accuracy.
6. Immediately record received parts in the management system upon arrival, scan invoices, and process payments according to shop policies.
7. Enter PPCs (Part Price Changes) to inform the team for supplements.
8. Organize and track parts for easy location, store safely to avoid loss or damage, and label with RO information.
9. Monitor the RO parts order and work with the team to update ETAs for incomplete orders, especially for WIP repairs or non-drive claims.
10. Provide detailed updates on parts orders and ETAs to estimators, technicians, and production staff.
11. Assist technicians in locating required parts, fluids, hardware, etc.
12. Stage parts for repairs, ensuring technicians have everything needed.
13. Process returns with vendors and track credits.
14. Reorder parts as necessary, tracking ETAs and updating team members.
15. Keep the parts area neat and organized, ensuring receiving areas are clear.
16. Follow health and safety guidelines when moving heavy items or using ladders and equipment.
17. Maintain up-to-date WHMIS training and knowledge of information security (PIPEDA).
18. Having I-CAR certification and knowledge of inventory management systems (e.g., carpart.com, OE Link, Cross Canada) is an asset.
19. Proficiency with Nexsyis Management System, Windows, Outlook, Audatex, and Mitchell is preferred.
20. Ability to lift up to 50 lbs occasionally.
21. At least 2 years of related experience in a fast-paced, team-oriented environment.
22. Valid G-class driver’s license with a clean abstract over the last 3 years.

Personal Attributes

• Strong organizational and time management skills to meet multiple deadlines.
• Effective communication skills in English; French proficiency is an asset but not required.
• Ability to manage relationships diplomatically and collaboratively.
• Conflict resolution skills, positive framing of discussions, and proactive problem-solving.
• Flexible thinking to adapt to new ideas and solutions.
• Ability to work independently in a fast-paced environment, self-motivated, and composed under pressure.

On-the-Job Exposure

• Fumes, dirt, heat/cold, and other elements.
• Overtime pay may be applicable.

Schedule

• 8.5-hour shifts, Monday to Friday.

Career Path

As CSN Glen-Merritt Collision continues to grow, additional career opportunities may become available.

Disclaimer

This job description may not include all duties and responsibilities and will evolve as the company grows.

Equal Opportunity Statement

CSN is committed to an inclusive environment and considers all qualified applicants without discrimination. We support diversity and accessibility in our workplace.

Accommodation

If you require accommodations during recruitment or interviews, please inform us, and we will work to meet your needs.

Additional Notes

CSN Collision Centres does not accept resumes from uncontracted employment agencies or recruiters. Resumes from such sources will be considered unsolicited and will not be reviewed or compensated.