Quality Assurance Technician

Jacobs & Thompson; Golden Horseshoe; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Quality Assurance Technician in the Golden Horseshoe area. The role involves inspecting and testing components, resolving quality issues, and ensuring adherence to quality standards. The ideal candidate will have a strong understanding of quality systems and excellent problem-solving skills. This position offers an opportunity to contribute to continuous improvement and work in a dynamic environment.

Qualifications

• Knowledge of APQP, PPAP, FMEA, MSA, and SPC.
• Ability to work in a diverse and dynamic environment.

Responsibilities

• Inspect and test incoming parts and components to meet quality standards.
• Investigate quality issues to identify root causes and implement corrective actions.
• Ensure compliance with the Quality Management System (ISO-9001).

Skills

Understanding of quality systems

Lean Manufacturing knowledge

Good communication and interpersonal skills

Problem-solving skills

Analytical skills

Job description

• Inspects and tests incoming parts from supply chain companies and internally produced components to meet the quality standards and systems required.
• Assist / support the Quality Department by providing Quality expertise to resolve Quality issues within the production operation. Ensure that the product meets customer’s requirements (both internal and external) at each stage of its manufacturing process, carrying out relevant testing and where necessary take corrective action to rectify non-conformance issues. Report quality issues data, ensuring the Quality Management System is adhered to at all stages.
• Carry out product tests and thorough independent final inspection of finished assemblies to defined procedures, formally reporting all defects.
• Responsible for checking, progressing and collating accurate build and inspection records.
• Provide technical support in the areas of machine pre-delivery inspection, Goods Inwards, and Production line Quality support activities.
• Inspect and audit all components at all stages of the manufacturing process.
• Investigate any quality issues to identify root cause and raise appropriate corrective action paperwork and ensure issues are addressed and resolved.
• Ensure compliance and assist with adherence to the Quality Management system (ISO-9001).
• Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality.
• Participate in root cause analysis and resolving problems, providing secure preventative actions to external and internal quality-related concerns.
• Ensure all products flow through the inspection department.
• Ensure all incidents of non-conformance are recorded.
• Maintain the calibration system, ensuring all equipment is correctly calibrated.
• Assist the Quality Manager with new product introduction.
• Produce management feedback on performance in areas of responsibility.
• Carry out internal audits of other departments.
• Undertake special projects as required.
• Contribute to continuous improvement activities.
• Quality control of work by appropriate reviews.
• Support and participate in process improvement activities.
• Write simple reports and provide information to management.
• Achieve QA and the company goals.
• Be aware and work to achieve the Key Performance Indicators (KPIs).
• Attend various meetings and action / communicate instructions.
• Undertake continuous training and development.

Required Skills

• Understanding of quality systems.
• Knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA), Measurement System Analysis (MSA), and Statistical Process Control (SPC).
• Lean Manufacturing knowledge.
• Awareness of ISO9001.
• Knowledge of measurement.
• Understanding of engineering drawings.
• Understanding of manufacturing processes.
• Ability to work in a diverse and dynamic environment.
• Planning and prioritizing activities.
• Good communication and interpersonal skills.
• Problem-solving skills.
• Understanding of Health and Safety practices.
• Analytical skills.
• Ability to work on own initiative.

Relationship to Management

• Liaise and communicate with other departments.
• Support production department and manager if needed.

Self Management

• Comply with the Health, Safety and Environmental Policies.
• Balanced and confident.
• Applies experience and logic.
• Achievement focused.
• Team player with a positive effect on the mood.
• Consistently manages the task.
• Is self-aware, resilient, optimistic, and open to change.
• Shows moral courage, openness, and honesty in all dealings and has a collaborative approach to working with others.

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Quality Assurance Technician • Golden Horseshoe, ON, Canada