Assistant Manager

McDonald's; Oromocto; On-site; CAD 52,000 - 60,000; Full time

Job summary

As an Assistant Manager at a leading fast-food chain, you will lead restaurant operations, ensure excellent customer service, and develop team members. Your role includes managing daily operations, driving business results, and fostering a positive work environment.

Benefits

Competitive salary and performance incentives

Opportunities for career growth and advancement

Employee meal discounts and benefits

Qualifications

• Previous leadership experience in a fast-paced, customer-focused environment.
• Flexibility to work varying shifts, including weekends and holidays.

Responsibilities

• Assist in recruiting, training, and developing crew and shift managers.
• Ensure top-tier customer service by coaching and supporting team members.
• Monitor and analyze key business metrics to optimize efficiency.

Skills

Leadership

Communication

Problem Solving

Team Motivation

Job description

Position : Assistant Manager

Location : 1 Gateway Oil Dr.

Reports To : Restaurant Manager

Starting Salary : $52,000

Job Summary :

As an Assistant Manager at McDonald's, you will play a key leadership role in ensuring smooth restaurant operations, delivering excellent customer service, and supporting the development of crew members. You will assist the General Manager in managing daily operations, leading a team, and driving key business results, including guest experience, profitability, and team engagement.

Key Responsibilities :

1. Leadership & Team Development
2. Assist in recruiting, training, and developing crew and shift managers.
3. Foster a positive, inclusive work environment.
4. Lead by example, ensuring company policies and procedures are followed.

1. Guest Experience & Service Excellence
2. Ensure top-tier customer service by coaching and supporting team members.
3. Handle guest concerns and resolve issues effectively.
4. Monitor speed of service and restaurant cleanliness.

1. Operations & Business Performance
2. Assist in inventory management, ordering, and waste control.
3. Ensure food safety and health regulations are met.
4. Monitor and analyze key business metrics (sales, labor, costs) to optimize efficiency.

1. Cash & Asset Management
2. Assist in daily cash handling, deposits, and financial reporting.
3. Maintain security protocols to prevent loss and ensure compliance.

Qualifications & Skills :

• Previous leadership experience in a fast-paced, customer-focused environment.
• Strong communication and problem-solving skills.
• Ability to lead and motivate a team in a high-energy setting.
• Basic understanding of business operations, inventory management, and financial reporting.
• Flexibility to work varying shifts, including weekends and holidays.

Why Join Us?

• Competitive salary and performance incentives.
• Opportunities for career growth and advancement.
• A fun, fast-paced work environment with a supportive team.
• Employee meal discounts and benefits.