Business Process Coordinator

Cespira; Vancouver; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

A leading company in sustainable transportation solutions is looking for a detail-oriented Business Process Coordinator. This role involves documenting business processes, generating training materials, and collaborating with various departments. The ideal candidate should have experience in process documentation, Lean principles, and proficiency in tools like Microsoft Visio and SharePoint. The position offers a hybrid work structure with travel opportunities.

Qualifications

• Minimum of 2 years experience in process documentation and mapping.
• Experience with Quality Management Systems in an automotive environment.

Responsibilities

• Document business processes and create comprehensive workflows.
• Generate visual workflows using tools like Visio.
• Develop training and onboarding materials.

Skills

Documentation

Communication

Collaboration

Tools

Microsoft Visio

SharePoint

PowerPoint

PowerBI

Word

Job description

Posted Monday, April 14, 2025 at 4 : 00 p.m.

Cespira is a joint venture between Volvo Group and Westport Fuel Systems, dedicated to advancing sustainable transportation solutions. With offices in Gothenburg (Sweden), Vancouver (Canada), and Brescia (Italy), Cespira is leading the way in developing and commercializing High-Pressure Direct Injection (HPDI) technology for heavy-duty engines. This innovative technology supports the use of hydrogen and renewable fuels, significantly reducing greenhouse gas emissions. Our mission is to provide practical, scalable solutions that accelerate the transition to a decarbonized future, ensuring cleaner air and a better world for future generations. We are committed to building on our strong reputation for excellence and pushing the boundaries of what's possible in transportation.

Overview

We are seeking a detail-oriented Business Process Coordinator to support our organization in capturing and detailing core business processes across functions. This role will play a vital part in creating, managing, and refining process documentation that aligns with Lean principles and fulfills Quality Management System (QMS) requirements. The role will also support training and onboarding efforts by assisting in the creation of clear and effective training materials. The ideal candidate will be proficient in documentation tools like Microsoft Visio, SharePoint, Word, and PowerPoint, and experienced in generating visual process flows and training documentation.

Position responsibilities

• Document Business Processes : Work closely with process / function leaders and team members to absorb, document, and create comprehensive process workflows that meet Lean or Six Sigma principles.
• Generate Visual Workflows : Use tools such as Visio to produce detailed flowcharts and diagrams illustrating steps and decisions within key business processes.
• Develop Training and Onboarding Materials : Collaborate with process / function owners and leaders to generate clear, accessible training documents to support employee onboarding and process familiarity.
• Maintain Documentation Systems : Utilize SharePoint and other documentation platforms, like internal wiki pages, to create a central, user-friendly repository for process information.
• Business Process Integration : Collaborate with IT to integrate business processes and software tools, including PowerBI data, JDE, and SharePoint workflows.

Health & Safety Responsibilities

• Promote Cespira’s H&S culture by following all Environmental and H&S procedures and understanding your obligations and responsibilities.
• Report unsafe conditions, behaviors, and all accidents.
• Cooperate with JHSC (Joint Health & Safety Committee) and Safety representatives.

Position Requirements

• Minimum of 2 years experience in process documentation and mapping.
• Experience working with Quality Management Systems in an automotive environment.
• Knowledge of Lean Manufacturing and Six Sigma principles is an asset.
• Proficiency in documentation tools, including Microsoft Visio, SharePoint, Word, PowerPoint, and PowerBI.
• Experience in generating visual process flows and creating comprehensive training documentation.
• Experience with ERP (JDE) software is preferred.
• Ability to communicate effectively with IT to describe workflows needed for processes.
• Collaborative mindset : comfortable working across departments to ensure effective workflow design and implementation.
• Excellent verbal and written communication skills, especially in translating technical details into clear, user-friendly documentation.
• Strong attention to detail with the ability to simplify complex processes.
• Willingness to travel between Vancouver, Sweden, and Italy 4-5 times per year.
• Flexible working hours to support international team meetings.

Work structure : Hybrid (combining in-office and remote work)

Salary Range

This role offers a competitive compensation and benefits package. The salary range depends on factors such as location, skills, competencies, and experience.

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