Patient Care Coordinator

Dentalcorp Canada; Mount Pearl; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading dental practice in Mount Pearl, Newfoundland & Labrador as a Patient Care Coordinator. This full-time role focuses on patient management and scheduling, promoting a positive patient experience in a supportive environment. Enjoy competitive pay, extended health benefits, and opportunities for further career development.

Benefits

Extended Health Benefits

Employee and Family Assistance Program

Free Parking

Career development opportunities

Corporate gym membership program

Qualifications

• Minimum 1 year of dental administration experience required.
• Clinical background and experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients to ensure a lasting positive impression.
• Optimize the appointment schedule and manage patient database.
• Handle patient calls and inquiries regarding appointments.

Skills

Patient Management

Communication

Organization

Tools

Dental Software Programs

Job description

Join Our Team at Mount Pearl Dental

At Mount Pearl Dental in Mount Pearl, Newfoundland & Labrador, we believe that brighter smiles lead to better days—for our patients and our team. We’re a modern, well-established practice offering a full range of services, from general and pediatric dentistry to endodontics, cosmetic treatments, implants, Invisalign, and more.

Our experienced team is passionate about delivering exceptional care using the latest technology, including Digital X-rays, iTero, and i-CAT scanners. We work in a newly renovated, centrally located clinic close to parks, trails, and recreational facilities—making it easy to enjoy work-life balance in one of Newfoundland & Labrador’s most welcoming communities.

If you're looking to grow your career in a supportive, forward-thinking environment where patient care and team culture come first, we’d love to connect with you.

Schedule:

• Full-time
• Monday, Wednesday & Thursday (7:45-5:30)
• Tuesday (7:45-7:30)
• Friday (7:45-4:00)
• Saturday (8:45-1:30) - every second Saturday

Benefits of Joining Our Team:

• Competitive compensation: The wage range for this Patient Care Coordinator position is $20-$25/hour.
• Extended Health Benefits
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
• Uniforms & Free Parking!

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of dental administration experience required
• Clinical background and experience with dental software programs considered an asset
• Candidates must be legally eligible to work in Canada.

We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.