Patient Care Coordinator

Professional Physical Therapy; Riverhead; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in physical therapy is on the lookout for a compassionate Patient Care Coordinator. This role is pivotal in ensuring a positive patient experience, acting as the first point of contact for patients. You will be responsible for greeting patients, scheduling appointments, and managing patient registrations, all while delivering exceptional customer service. The company prides itself on teamwork and integrity, making it an ideal environment for those passionate about helping others. Join a dedicated team committed to high-quality care and make a meaningful impact in patients' lives.

Benefits

Monthly Performance Bonus

Employee Assistance Program

Employee Discounts

Employee Referral Program

Sick Time Earned

Qualifications

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet patients and provide exceptional customer service.
• Schedule patient appointments and complete new patient registration.
• Discuss insurance benefits and collect patient balances.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Multitasking

Education

High School Diploma or Equivalent

Tools

Computer Skills

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Compensation: $17 - $19 per hour

Responsibilities:

1. Greet patients
2. Answer phones
3. Schedule patient appointments
4. Complete new patient registration and data entry
5. Discuss insurance benefits, authorization requirements, and payment responsibilities
6. Collect patient balances (copay/deductible/coinsurance)
7. Perform standard day-to-day clinical administrative responsibilities

Minimum Requirements:

1. High school diploma or equivalent
2. Prior experience in a customer service or administrative role, preferably in a healthcare setting
3. Excellent interpersonal and communication skills
4. Strong attention to detail and organizational skills
5. Ability to multitask, prioritize tasks, and work in a fast-paced environment
6. Proficient in computer skills and ability to learn new software systems

Benefits:

1. Monthly performance bonus
2. Employee assistance program
3. Employee discounts
4. Employee referral program
5. Sick time earned based on New York State Paid Safe and Sick Law