Senior Technical Program Manager

SafelyYou; Montreal; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading company in AI-driven solutions for senior care is seeking a Senior Technical Program Manager. This role focuses on overseeing DataOps initiatives, managing cross-functional projects, and ensuring efficient data pipeline orchestration. The ideal candidate will have extensive program management experience, particularly in technology and data environments, and will bridge product and R&D workflows. Join us to make a meaningful impact in senior living care while enjoying a competitive compensation package and a fully remote work environment.

Benefits

Competitive salary & benefits

Fully remote

Monthly Education stipends

Non-accrual PTO

Growth Potential

Company Retreats

Medical & Family Leave

Qualifications

• 8+ years of program management experience in technology or data-focused environments.
• Experience managing annotation pipelines and collaborating with Data Scientists.

Responsibilities

• Drive orchestration of data pipelines and manage project dependencies.
• Lead complex R&D projects ensuring clear communication and execution.

Skills

Project Management

Communication

Analytical Skills

Education

PMP Certification

CSM Certification

SAFe Agile Certification

Tools

JIRA

Confluence

Smartsheet

Job description

SafelyYou is working to ensure the highest-quality care for seniors in any care setting, anywhere in the world, driven by proven AI, unmatched clinical expertise, and an immeasurable passion for caregiving.

• CANDIDATES MUST BE LOCATED IN CANADA

About SafelyYou

SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities.

Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals.

SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation.

Your Role at SafelyYou

We are looking for an experienced Senior Technical Program Manager to lead and oversee DataOps initiatives, manage cross-functional projects, and act as the bridge between Product Waterfall schedules and R&D Agile workflows. This role is critical to ensuring efficient data pipeline orchestration, seamless coordination across teams, and timely, budget-conscious project delivery.

Key Responsibilities :

• Drive the orchestration of data pipelines between our team of annotators and our Researchers, ensuring the efficient, scalable, and secure handling of our data.
• Oversee the creation, management, and optimization of our annotated datasets to support analytics, machine learning, and R&D initiatives.
• Collaborate with Data Engineering and Analytics teams to establish robust data governance and quality assurance processes.
• Lead complex, high-impact R&D projects across multiple teams, ensuring clear communication, alignment, and execution.
• Manage project dependencies, risk mitigation, and stakeholder expectations to drive successful delivery.
• Develop and maintain project roadmaps, timelines, and budgets to ensure on-time and cost-effective execution.
• Serve as the liaison between Product teams and R&D teams by ensuring seamless integration and communication of our strategic projects into the R&D development flow.
• Work with product managers, scrum masters, and engineering managers to translate quarterly roadmaps into executable pieces of work with clear milestones and timelines
• Identify bottlenecks and proactively resolve conflicts between structured product planning and iterative R&D processes.

The Ideal Candidate

• 8+ years of program management experience in technology, software, or data-focused environments.
• Experience in managing annotation pipelines and collaborating with Data Scientists and annotation teams to build annotated AI training datasets
• Expertise in cross-functional project leadership, managing dependencies across multiple teams and disciplines.
• Experience bridging Waterfall product roadmaps with Agile R&D team's methodology, ensuring smooth collaboration.
• Proficiency in project management tools (JIRA, Confluence, Smartsheet, etc.) and Agile methodologies (Scrum, SAFe, Kanban).
• Excellent communication and stakeholder management skills, with the ability to translate technical complexities into actionable plans.
• Strong analytical and problem-solving abilities with a data-driven mindset.
• Knowledge of AI data annotation best practice
• Familiarity with cloud-based data platforms (AWS, GCP, Azure) and big data technologies.
• PMP, CSM, or SAFe Agile certification preferred

Why Join Us? You Can Make a Difference!

SafelyYou offers a competitive compensation package, including but not limited to :

• A mission-driven company culture
• Fully remote
• Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
• Monthly Education, Well-being & WFH stipends
• Non-accrual PTO
• Growth Potential
• Company Retreats
• Medical & Family / Parental Leave

At SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.

We value all the perspectives our team members bring to the table, and that is why we don’t look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.