Office Manager

Boost Learning Design; Golden Horseshoe; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading organization in the electrical industry is seeking an Office Manager to oversee daily operations and support union leadership. The role requires strong leadership, communication, and organizational skills to manage a diverse team and ensure efficient office functionality. Ideal candidates will have experience in office management and HR, with a commitment to excellence and teamwork.

Qualifications

• Proven experience in office management or administrative support.
• Strong proficiency in Microsoft Office Suite and database management.

Responsibilities

• Manage day-to-day office operations and staff leadership.
• Drive operational efficiency and maintain organized filing systems.
• Serve as the primary point of contact for union staff and vendors.

Skills

Leadership

Communication

Organizational Skills

Time Management

Multitasking

Education

Post-secondary education

Tools

Microsoft Office Suite

Job description

Boost is excited to partner with IBEW Local 353 in leading the search for an Office Manager to join their team!

Join IBEW Local 353 – A Legacy of Excellence in the Electrical Industry!

At IBEW Local 353 , we are more than just a union—we are a community of highly skilled, dedicated professionals shaping the future of the electrical industry. Representing over 11,000 members across central Ontario, from Toronto to Peterborough to Parry Sound, we have been a leader in the trade since 1903.

Our commitment to excellence is built on a foundation of quality workmanship, industry-leading training, and a strong Code of Excellence that sets our members apart. We take pride in fostering collaboration between our skilled electricians and the accomplished contractors we work with, ensuring the highest standards in every project.

If you’re looking to be part of a forward-thinking, well-respected organization that values professionalism, teamwork, and continuous learning, we encourage you to explore this opportunity with us.

Position Summary

This role’s primary responsibility is to provide sound leadership to IBEW’s support team (represented by COPE Local 343). The Office Manager will oversee the daily administrative operations of IBEW Local 353 (including all satellite office locations), ensuring efficient office functionality, supporting union leadership, and providing exceptional service to members. This role requires a strong understanding of how to create structure where structure is lacking, how to communicate in a way that gains trust and enables performance as well as how to maintain a culture of accountability through clear expectations and leadership techniques.

Key Responsibilities

• Manage day-to-day office operations, including leadership of the IBEW support staff in all Ontario locations.
• Serve as the primary point of contact for union staff, vendors, and external stakeholders.
• Drive operational efficiency through the sound understanding of role details and labour optimization.
• Drive organizational transformation from paper to electronic as a priority.
• Maintain organized filing systems (both electronic and paper) for records, contracts, and confidential documents.
• Ensure office equipment is maintained and supplies are stocked.
• Uphold confidentiality and integrity in handling sensitive union matters.

Leadership & Influence

• Confident and assertive communicator.
• Natural leader with the ability to inspire others.
• Persuasive and influential in driving outcomes.
• Takes initiative with a proactive approach.

Resilience & Adaptability

• Comfortable navigating challenges with poise.
• Adaptable and quick to adjust to changing priorities.

Presence & Professionalism

• Executive presence with strong interpersonal skills.
• Charismatic and engaging in professional interactions.
• Able to build credibility and trust quickly.

Decision-Making & Confidence

• Decisive with a clear sense of judgment.
• Self-assured with the ability to make tough decisions.
• Confident in presenting ideas and leading discussions.

Qualifications

• Proven experience in office management, administrative support, or a related role.
• Previous HR Generalist experience is considered an asset.
• Post-secondary education from a recognized institution is an asset.
• Demonstrated results delivering outcomes through a large team (15+) and multi-site environment.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and database management.
• Excellent organizational, time management, and multitasking skills.
• Strong written and verbal communication abilities.
• Ability to work independently with minimal supervision and as part of a team.
• Ability to travel bi-weekly to satellite offices within southern Ontario.

Preferred Skills

• Knowledge of union contracts, collective bargaining, grievance procedures, and labour law basics.
• Familiarity with union operations, labour relations, or non-profit environments.
• Experience managing membership databases or financial records.
• Experience in vendor relations / management and / or customer relations.

IBEW Local 353 is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. IBEW Local 353 is committed to providing assistance during all phases of the employee lifecycle, from recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of IBEW Local 353's recruiting process, please let us know and we will do everything we can to accommodate you.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative

Technical and Vocational Training

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