Receptionist

Great Clips; Courtenay; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a leading salon team as a Salon Receptionist, where your warm greeting sets the tone for a great customer experience. You will manage customer interactions, maintain salon cleanliness, and ensure a smooth operation. Enjoy flexible hours in a fun, team-focused environment.

Qualifications

• Ability to work in a fast-paced environment.
• Commitment to work a flexible schedule, including peak times.

Responsibilities

• Warmly greet customers and manage the flow between check-in and service.
• Maintain cleanliness and sanitation of the front desk and lobby area.
• Assist stylists in maintaining salon cleanliness.

Skills

Customer Service

Communication

Organization

Job description

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

Love people, energy, and keeping things running smoothly? We’re hiring a Salon Receptionist to be the first smile customers see when they walk in. Help keep our buzzing salon in top shape with light cleaning, organization, and daily salon upkeep. If you're outgoing, dependable, and love a fun, team-focused vibe—this is your spot. Flexible hours and a crew that feels like family. Apply today!

What are salon owners looking for in a great Receptionist?

• Warmly greet customers
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
• Process transactions and issue receipts
• General knowledge of retail products and the ability to make recommendation
• Manage the flow of customers between check in and the service
• Maintain cleanliness and sanitation of the front desk and lobby area
• Manage answering phone
• Inform customers about services
• Update customer records with contact information
• Assist stylists in maintaining salon cleanliness and sanitation
• Commitment to work a flexible schedule, including peak times
• Dedication to great customer service
• Ability to work in a fast-paced environment
• Ability to efficiently and effectively resolve customer issues

Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.