Service Delivery Manager

GardaWorld Companies; Kitchener; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Service Delivery Manager to lead operational efficiency and drive strategic initiatives. In this pivotal role, you will optimize processes, foster innovation, and inspire high-performing teams to achieve productivity targets. If you are ready to tackle challenges head-on and contribute to a culture of continuous improvement, this is the opportunity for you. Join a forward-thinking organization where your leadership and problem-solving skills will make a significant impact!

Qualifications

• 1-3 years of direct management experience required.
• Strong leadership and analytical skills are essential.

Responsibilities

• Manage daily operations to meet productivity targets.
• Develop processes to enhance operational efficiency.
• Collaborate with teams to optimize resource allocation.

Skills

Leadership Skills

Analytical Skills

Problem-Solving

Communication Skills

Teamwork

Education

Post-secondary education

Job description

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Job Responsibilities:

• Conduct and manage daily operations to meet productivity targets and quality standards.

• Develop and implement streamlined processes to enhance efficiency.

• Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.

• Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.

• Foster a culture of teamwork, accountability, and continuous improvement among team members.

• Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications:

• Post-secondary education or equivalent work experience.

• A minimum of 1-3 years of direct management experience.

• Strong leadership skills with a track record of building high-performing teams.

• Exceptional analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• A strategic mindset with the ability to drive results in a dynamic environment.

Employment Details:

• Employment Type: Permanent

• Location: Region of Waterloo International Airport (YKF)

If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!

Accommodations are available upon request to support your participation during all stages of the recruitment process.