Sr Courier-3

FedEx Group; Cambridge; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic courier to join their team. In this role, you will operate company vehicles, providing efficient delivery and pickup services while covering various routes as needed. The ideal candidate will have strong communication and leadership skills, serving as a mentor to fellow employees. With a commitment to excellence, this position offers the chance to contribute to a diverse and inclusive workplace while ensuring customer satisfaction and operational efficiency. If you have a passion for logistics and customer service, this opportunity is perfect for you.

Qualifications

• 1+ year of courier experience required.
• Valid driver's license with a good driving record is necessary.

Responsibilities

• Operate company vehicles for delivery and pickup of packages.
• Mentor hourly employees and model strong communication and leadership.

Skills

Courier Experience

Communication Skills

Problem-Solving Skills

Analytical Skills

Customer Relations

Education

High School Diploma

Tools

DG Certification

Valid Driver's License

Job description

This is an interview position.

To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Promotes continued sales and generates potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent.

Related Experience Requirements

Minimum of one (1) year of previous courier experience.

Amount of time required to learn or adjust to the job: six (6) months.

Special Notes:

Incumbents do not have regularly assigned routes; they cover open routes in the absence of the usual courier.

The DG specialist requirement depends on station size and location; senior management (MD level) may override these requirements.

Technical Skill Requirements

• Valid driver’s license with a good driving record.
• Ability to complete all training, including maintaining DG certification through yearly recurrency training.
• Ability to gain and maintain FedEx DG Specialist certification.
• Good understanding of FedEx products, services, and operations.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment.
• Knowledge of Federal Express operations and Canadian Customs regulations is an asset.
• In Quebec, bilingual in French and English.

Interpersonal Skill Requirements

• Excellent human relations, customer relations, and communication skills.
• Strong analytical, problem-solving, prioritization, and organization skills.

Additional Information

Shift: Monday to Friday, hours vary from as early as 3 am to 7 pm, based on operational needs.

Job posted: 5/2/2025; Unposted: 5/9/2025.

Pay details and additional qualifications are specified, including a requirement of one year of courier experience for the PFT Sr courier role.

DISCLAIMER

This general job description does not cover all duties and responsibilities. The incumbent must perform all other duties assigned, complete mandatory training, operate in a PC Windows environment, and work varying shifts as needed. In Quebec, bilingualism is required. Candidates must have a valid driver’s license with minimal violations, and will be assessed accordingly.

Employment Equity Statement

FedEx is committed to diversity and inclusion, encouraging applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ communities. Accommodations are available during the recruitment process upon request.