OMNI Customer Fulfillment Associate

Walmart Canada; Midland; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an OMNI Customer Fulfillment Associate to enhance their skills in the retail sector. This role involves picking, packing, and dispensing online orders with a focus on quality and safety. You'll ensure customer satisfaction by maintaining high standards and adhering to food hygiene protocols. With opportunities for continuous improvement and customer interaction, this position is ideal for those looking to thrive in a dynamic environment. Join a team that values commitment and quality in every order!

Qualifications

• Must be 16 years or older.
• Ability to work in a fast-paced environment with attention to detail.

Responsibilities

• Efficiently pick and assemble orders while ensuring quality standards.
• Pack orders accurately and maintain a clean work area.

Skills

Customer Service

Attention to Detail

Safety Standards Awareness

Education

High School Diploma or equivalent

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, this role may be a great fit for you!

What You'll Do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail, including distinguishing between similar named products, exact quantities, and correct product codes.
3. Ensures that products picked are of the highest quality, i.e., no damaged products, freshest product selection, etc.
4. Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and service, including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards, maintains a clean and hygienic work area, promptly cleans spills and debris, and ensures all totes are clean before packing. Operates material handling equipment safely, completes safety pre-inspection checks, and exhibits behaviors supporting the organization’s mission and values.
8. Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, customer satisfaction, safety, working conditions, and quality standards. Demonstrates flexibility in work assignments based on customer requests and daily delivery schedules.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

16845 Hwy # 12, Midland, ON L4R 0A9, Canada

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