OMNI Customer Fulfillment Associate

Walmart; Eastern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate to ensure high-quality standards in picking and packing online orders. This role emphasizes customer service, safety, and operational efficiency in a retail environment. Ideal for those looking to develop skills in the retail industry.

Qualifications

• Must be 16 years or older.

Responsibilities

• Picks and assembles orders from various temperature areas.
• Ensures products picked are of the highest quality.
• Balances fulfillment responsibilities with customer interaction.

Skills

Customer Service

Attention to Detail

Safety Standards

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality, i.e., no damaged products, freshest product selection, etc.
4. Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and service, including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards, maintains a clean work area, cleans spills immediately, and ensures all totes are clean before packing. Operates material handling equipment safely, completes safety pre-inspection checks, and exhibits behaviors supporting the organization’s mission and values.
8. Participates in continuous improvement initiatives by suggesting operational, productivity, safety, and quality improvements. Demonstrates flexibility in work assignments based on customer requests and delivery schedules.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

980 O'Brien Rd, Renfrew, ON K7V 0B4, Canada

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