(CAN) OMNI Customer Fulfillment Associate

Walmart Canada; Wasaga Beach; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an OMNI Customer Fulfillment Associate to enhance their skills in the retail sector. This exciting role involves picking, packing, and dispensing online orders while ensuring high-quality standards and safety compliance. You will engage with customers and contribute to continuous improvement initiatives, making a meaningful impact on customer satisfaction and operational efficiency. If you are passionate about customer service and thrive in a dynamic environment, this position offers a fantastic opportunity to grow and make a difference in the retail industry.

Qualifications

• Must be 16 years or older to apply.
• Strong customer service skills and attention to detail required.

Responsibilities

• Pick and assemble orders with care to ensure on-time delivery.
• Pack orders accurately, ensuring quality and correct product codes.
• Maintain a clean and hygienic work area while adhering to safety standards.

Skills

Customer Service

Attention to Detail

Safety Standards Adherence

Time Management

Education

Minimum Age 16

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What You'll Do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

100 Stonebridge Blvd, Wasaga Beach, ON L9Z 0C1, Canada

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