Assistant Manager

Foot Locker; Greater Sudbury; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead their store team in delivering exceptional customer service. In this role, you will coach and motivate your team while ensuring a high level of customer satisfaction through product knowledge and collaboration. The position offers a chance to thrive in a fast-paced retail environment, with opportunities for development and advancement. If you are passionate about customer interaction and have a knack for sales, this could be the perfect opportunity for you!

Benefits

30-50% Employee Discount

Paid Time Off

Life Insurance

Medical Coverage

Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development Opportunities

Qualifications

• 1+ years of experience in a customer-facing sales setting.
• Strong cognitive skills including decision making and financial analysis.

Responsibilities

• Coaching and motivating the team to drive sales and customer service.
• Ensuring high levels of customer satisfaction and product knowledge.

Skills

Customer Service

Team Leadership

Sales Skills

Product Knowledge

Problem Analysis

Education

High School Diploma

Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
  
  

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays
  
  

Benefits

• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities
  
  

In compliance with Bill 190