Regulatory Analyst

Willson International; Windsor; Remote; CAD 60,000 - 85,000; Full time

Job summary

Willson International is seeking a Regulatory Analyst to join their team. This role involves providing expert advice, handling client inquiries, and ensuring compliance with customs regulations. The position offers a supportive work-from-home environment, competitive benefits, and opportunities for professional growth.

Benefits

Work-from-home environment with internet reimbursement

Three weeks paid vacation

Company matching RRSP Program

Family medical benefits including mental health coverage

Training opportunities and certification cost coverage

Recognition of staff contributions

Qualifications

• Minimum five years of Customs Brokerage experience, including two years in a consulting or regulatory capacity.
• Strong working knowledge of CBSA and PGA import requirements.
• Proficiency in MS Office Suite required.

Responsibilities

• Answer incoming inquiries from clients and process post-entry adjustments.
• Analyze and interpret information received from clients or internal team members.
• Conduct analysis on client tariff databases and update accordingly.

Skills

Problem-solving skills

Attention to detail

Analytical ability

Strong verbal communication

Strong written communication

Education

High School Diploma

College and/or University Degree in Business Administration

CCS Certificate

CTCS and/or Professional Designation

Tools

MS Office Suite

ITMr4

Job description

Looking for a career at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our team of Regulatory Analysts!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Shift : Monday to Friday, 9am - 5pm

Key Qualifications :

The Regulatory Analyst is the go-to subject matter expert responsible for providing timely and accurate advice to a growing operations department and client base. A strong sense of ownership and pride over principal duties is required. This role offers opportunities to work independently and collaboratively to achieve comprehensive results.

• Answer incoming inquiries from clients
• Review and process post-entry adjustments
• Research and respond to requests for complex information professionally
• Analyze and interpret information received from clients or internal team members
• Perform complex classification for goods across all industries
• Analyze the BOM (Bill of Materials) and prepare the CUSMA and other free trade agreement documentation
• Conduct analysis on client tariff databases and update accordingly
• Liaise with appropriate government departments as required
• Prioritize and complete work according to project demands, customs requirements, and Willson standards
• Participate fully with other team members in daily operations, including setting priorities, organizing and scheduling work, coordinating, problem-solving, and decision-making
• Occasional travel to our US HQ may be required to support system and/or product launches
• Perform other duties as assigned

Knowledge and Educational Requirements :

• High School Diploma required; College and/or University Degree in Business Administration is an asset
• CCS Certificate is required
• Minimum five (5) years of Customs Brokerage experience, including two (2) years in a consulting, regulatory, or similar professional capacity
• Strong working knowledge of CBSA and PGA import requirements
• CTCS and/or Professional Designation is an asset
• Proficiency in MS Office Suite – Outlook, Word, and Excel is required; knowledge of ITMr4 is an asset
• Strong verbal and written communication skills
• Problem-solving skills, accuracy, attention to detail, and analytical ability

Why you’ll love it at Willson:

• Work-from-home environment, with a home internet reimbursement
• Three weeks paid vacation for all new hires
• Company matching RRSP Program
• Family medical benefits, including mental health coverage, Compassionate Care top-ups, and Maternity/Parental top-ups
• Training opportunities and certification cost coverage to support your growth and adaptability
• Recognition of staff contributions and celebrations of milestones like anniversaries, weddings, and personal moments