Supervisor, Program

CN360; Edmonton; On-site; CAD 70,000 - 85,000; Full time

Job summary

Join a leading transportation company as a Supervisor, Program, where you will lead a production team to ensure safe and efficient operations. This role involves overseeing unionized staff, managing production schedules, and ensuring quality standards are met. You'll work primarily outdoors, requiring travel and flexibility to meet tight deadlines. If you have a background in supervising in a unionized environment and are committed to safety and excellence, we want to hear from you!

Benefits

Paid training

Opportunities for long-term careers

Qualifications

• Minimum 2 years of supervising in a unionized environment.
• Valid Class 5 Drivers Licence and CROR Card required.

Responsibilities

• Oversee employee performance and safety in production.
• Coordinate production cycle and ensure timely shipments.
• Lead continuous improvement culture and training.

Skills

Leadership

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office

SAP

Job description

At CN, every day brings new and exciting challenges. You can expect an interesting environment where you’re part of ensuring our business runs optimally and safely — helping keep the economy on track. We provide paid training and opportunities that support long-term careers and recognize hardworking individuals who strive to make a difference. You will thrive in our close-knit, safety-focused culture, working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Supervisor, Program is responsible for leading the operation of the production team within the Region. The incumbent develops and oversees unionized Railroaders to ensure safe, quality, and efficient production and shipment of track products for Engineering’s Capital and Maintenance programs.

Main Responsibilities

1. Overseeing Employee Performance and Safety
2. Ensure effective, impactful, and engaging leadership of unionized staff
3. Improve team and individual performance through mentoring, training, coaching, auditing, and feedback
4. Lead continuous improvement culture
5. Communicate with customers regarding detailed product requirements, schedule, and shipping requirements
6. Lead Track Programs and Safety
7. Coordinate and monitor products through complete production cycle, including planning, scheduling, staffing, producing, handling inventory, loading, shipping, and documenting
8. Cohere to a production schedule and control internal and external customer expectations
9. Ensure the production process is cost-effective and shipments are made on time
10. Coordinate, establish, and implement standard operating procedures for safe and quality production
11. Ensure Key Performance Indicators (KPIs) of safety, quality, and efficiency are met or exceeded
12. Inspect major track work in accordance with CN track Standards
13. Working Conditions
14. The incumbent works primarily outdoors (90%) with limited office time (10%), in all types of weather and environmental conditions. Extensive travel (80%) across the region is required to oversee projects and programs. The role involves working on a production cycle schedule, including overnight stays, and being on-call 24/7 for critical incidents. The role demands meeting tight deadlines, handling pressure, and stress.

Requirements

Experience

• Unionized Environment
• Minimum 2 years of supervising, planning, coordinating, scheduling, and auditing production operations in a unionized environment

Education/Certification/Designation

• High School Diploma or GED
• Valid Canadian Rail Operating Rules (CROR) Card
• Valid Class 5 Drivers Licence
• First Aid and CPR qualified

Competencies

• Identify potential safety and security risks
• Identify problems and find solutions to create value for stakeholders
• Collaborate and share information effectively
• Communicate with impact
• Set direction and inspire others
• Demonstrate agility and drive change
• Delegate and empower others to create accountability
• Develop self and others
• Lead by example in safety and security

Technical Skills/Knowledge

• Knowledge in CN Engineering Track Standards, Track Standard Drawings, and Recommended Methods
• Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word)
• Ability to learn business-critical systems like SAP (Production Planning, Payroll, Time Reporting)
• Interest in learning SRS, SRM eBusiness Applications, Lotus Notes Applications (PAP, PMRC)
• Fluency in English and French (written and verbal) is an asset

About CN

CN is a leading transportation and trade-enabler, safely transporting over 300 million tons of resources and goods across North America annually. Connecting Canada’s coasts with the U.S. through a 19,500-mile network, CN has contributed to community prosperity and sustainable trade since 1919. Committed to social responsibility and environmental stewardship, CN works as ONE TEAM, focused on safety, sustainability, and customer service, delivering operational excellence.