Energy & Sustainability Manager (Bilingual FR/EN)

BGIS; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

BGIS is seeking an Energy and Sustainability Manager to enhance client accounts through effective program management and client relationships. This bilingual role focuses on environmental impact reduction, energy efficiency, and implementation of sustainable initiatives, supporting clients in achieving their decarbonization goals.

Qualifications

• Bilingual in English and French.
• More than 5 years in energy/sustainability management or consulting.
• Ability to manage relationships with client representatives effectively.

Responsibilities

• Manage client relationships for account satisfaction and service delivery.
• Develop and execute energy and sustainability plans aligned with client goals.
• Lead implementation of energy efficiency projects and renewable energy solutions.

Skills

Client relationship management

Influencing

Persuasion

Negotiation

Energy management

Building performance engineering

Education

University degree in Mechanical Engineering

University degree in Environmental Management

University degree in Business Administration

Community college diploma in relevant field

Job description

*** This is a bilingual position requiring fluency in both written and spoken French and English. ***

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available atwww.bgis.com

SUMMARY

The Energy and Sustainability Manageris responsible for program management, account management, client relationship management and service delivery management for assigned client accounts for the purpose of assisting the client in achieving greater energy efficiencies, ensuring a high level of client satisfaction, identifying and selling additional services, and delivery of all service obligations. Theywill be embedded within the client’s real estate or facilities team, serving as a dedicated partner to identify, plan, and execute energy management and sustainability initiatives. This role aims to reduce the organization's environmental impact, increase the use of renewable energy sources, and ensure compliance with relevant regulations and standards. The role is pivotal in helping clients achieve decarbonization goals, reduce environmental impact, and improve building performance in alignment with corporate ESG priorities.

KEY DUTIES & RESPONSIBILITIES

Account Management / Client Relationship Management

• Acts as the primary client interface for the assigned account(s).
• Develops and builds effective relationships with clients and ensures client satisfaction.
• Manages client expectations with respect to scope definition of energy related services contained within the master services agreement.
• Conducts regular meetings with clients to understand and anticipate needs.
• Provides feedback to internal stakeholders on potential offerings for assigned account(s).
• Recommends and sells additional services based on understanding of clients’ needs.

Service Delivery Management

• Acts as the primary point of contact for service delivery for assigned account(s).
• Establishes key performance indicators and client expectations jointly with clients and other relevant stakeholders.
• Project manages and collaborates with relevant stakeholders to deliver services and to ensure service level agreements and key performance indicators are achieved.
• Conducts regular meetings with clients to solicit performance feedback and identify areas for improvement.
• Collaborates with relevant stakeholders to close performance gaps relating to performance metrics, where required.

Program Management

• Develops, recommends and executes program plans for assigned account(s).
• Develop and maintain energy and sustainability plans aligned with client goals, including pathways to Net Zero and Science-Based Targets initiative (SBTi) alignment.
• Coordinate the delivery of ESG-aligned services and certifications including LEED, WELL, BOMA BEST, and Energy Star certifications.
• Oversee energy consumption, and identify opportunities to reduce energy usage. Utilize tools such as BI Analytics to monitor and manage energy consumption at the portfolio and facility level.
• Oversee energy audits, conduct utility analysis, and identify opportunities for energy reduction.
• Lead implementation of energy efficiency projects, smart building technologies, and renewable energy solutions (e.g., solar PV, EV infrastructure).
• Identifies and executes utility incentive rebate program opportunities for the assigned account(s).
• Develops clients’ understanding of energy best practices to enable achievement of greater energy efficiencies.
• Seeks input from client for possible reasons for building energy inefficiencies identified.
• Creates and implements corrective action plans in collaboration with the client and facility management operations team to address building energy efficiencies.
• Develop and implement sustainability strategies, including energy efficiency programs, waste management, and sustainable building practices.
• Lead pilot programs and innovation projects (e.g., water leak detection, zero-waste initiatives).
• Support ESG reporting by guiding the assessment, disclosure, and management of climate-related risks and opportunities.
• Develop and deliver sustainability reports for internal and external stakeholders in accordance with ISO 14001, TCFD, and other frameworks as required..
• Work closely with various departments, including Facilities, Projects, Mission Critical, capital planning, and Workplace teams, to identify and implement energy and sustainability initiatives.
• Collaborate with procurement teams to promote sustainable sourcing and supplier ESG evaluations
• Leverage innovative technologies such as Smart Building systems, EV infrastructure, renewable energy integration, and HVAC optimization to drive sustainability efforts.
• Support client education through engagement campaigns and sustainability events.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• Must be bilingual in English and French, with fluency in both spoken and written communication.
• University degree or community college diploma in a relevant field such as mechanical engineering, building science or building engineering, environmental management, preferred; or University degree or community college diploma in business administration.
• More than 5 years of experience, preferably in energy/sustainability management or consulting, account management and/or program execution work experience.
• Well-developed client relationship management skills along with ability to interface, manage relationships and client expectations with client representatives at the director level.
• Well-developed influencing, persuasion and negotiation skills.
• Skilled at relationship management, service delivery management and program management.
• Exceptional client service orientation and sense of urgency.
• Understanding of building performance engineering, energy management, carbon reduction, GHG emissions and utilities.
• Knowledge of building performance engineering principles, an asset.
• Knowledge of ASHRAE Level 1 and 2 energy audits and basic HVAC systems operations and troubleshooting.
• Knowledge of Provincial Utility Tariffs and regulations across Canada.
• Knowledge of principles of asset assessment and building science, and the capital planning process, an asset.

Licenses and/or Professional Accreditation

• Professional Engineering Designation from Professional Engineers Association, an asset.
• Certified Energy Manager from Association of Energy Engineers, an asset.
• Certified Measurement & Verification Professional from Association of Energy Engineers, an asset.
• LEED Certification from Canada Green Building Council, an asset.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.