Regional Training Specialist

Cinépolis Cinemas USA; Canada; Remote; CAD 54,000 - 100,000; Full time

Job summary

Cinépolis Cinemas USA is seeking an Operations Specialist to enhance training and development for cast members and managers. The role involves creating training materials, conducting training sessions, and evaluating performance. Ideal candidates will have a Bachelor’s degree and experience in training or management, with strong communication skills.

Qualifications

• Bachelor’s degree preferred.
• At least two years of training experience or management.
• Proficiency in Adobe Creative and MS Office Suite.

Responsibilities

• Develop and implement training materials and programs.
• Conduct continuing education training and support.
• Evaluate training effectiveness and provide feedback.

Skills

Interpersonal skills

Communication skills

Teaching skills

Facilitation skills

Organizational skills

Coordination skills

Bilingual (Spanish and English)

Education

Bachelor’s degree in Human Resources or related field

Tools

Adobe Creative

MS Office Suite

Job description

Join our Team!

• Be the protagonist of your own story by starting your career with Cinépolis
• Learn key knowledge of the cinema exhibition industry
• Use your skills to progress your career in film and cinema

Pay Range

54,000.00 - $99,970.00

JOB DESCRIPTION

JOB SUMMARY

Assist in building learning experiences focused on the development of our cast members and managers through carefully designed systems. The Operations Specialist will assist in location visits providing supplemental training to the field and follow-up with Regional Managers on continued developmental needs. Help facilitate New Store Openings through hands on training coordination. Assist with running compliance reports.

JOB DUTIES

• Develop, organize, maintain, and implement training guides, visual aids, orientation documents, continuing education, testing and evaluation processes, and other training materials.
• Conduct and implement continuing education training, course development, and provide logistical support.
• Evaluate operations performance and the effectiveness of training programs, providing recommendations for improvement.
• Supervise operations with strategic site visits, and share feedback with on-site teams, RM, and Operations Team.
• Provide performance feedback from site level.
• Work with the Food and Beverage team to be able to identify and correct issues with onsite visits.
• Assist Regional Managers with ongoing operations projects.
• Assist with new menu / special product launches.
• Assist with the deployment of new technical systems and develop training materials for launch.
• Assist in overseeing training for New Store openings.
• Work directly with Training Managers and Trainers to ensure the integrity of the training program.
• Work “on site” to help with service / training issues and formulate a corrective action plan in conjunction with the GM / RM.
• Expected Travel : Up to 60%.

EDUCATION AND / OR EXPERIENCE

• Bachelor’s degree in Human Resources, Training and Development, or a related field preferred.
• At least two years of training experience or management

SKILLS

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Teaching and facilitation skills.
• Ability to determine training objectives.
• Comfortable with giving / receiving constructive feedback.
• Organization and coordination skills.
• Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.
• Skill in preparing instructional aids and plans.
• Proficiency in Adobe Creative, in MS Office Suite (Word, Excel, Outlook, and PowerPoint, Outlook).
• Bilingual in Spanish and English a plus.

WORKING CONDITIONS / PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and / or move up to 10 pounds.

While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust and activity can be expected. The noise level in the work environment is usually moderate.

• Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.