Senior Casualty Adjuster

Crawford & Company; Ontario; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Senior Casualty Adjuster to join their inside claims team. This remote position involves evaluating and negotiating commercial auto and property claims, maintaining client relations, and ensuring compliance with provincial licensing requirements. Ideal candidates will have extensive experience in claims handling and strong analytical skills. The role requires excellent communication and customer service abilities, as well as proficiency in relevant software tools.

Qualifications

• Minimum 6 years of technical claims handling experience.
• Licensed as an Independent Adjuster.

Responsibilities

• Evaluate commercial auto and property claims.
• Negotiate settlements and maintain customer relationships.
• Accurately record and report claims files.

Skills

Customer Service

Analytical Skills

Communication

Team Player

Education

Post-secondary education in an insurance-related field

CIP designation

Tools

Office 365

Windows 10

Job description

We are currently recruiting for a Senior Casualty Adjuster to join our inside claims team to work remotely in Canada.

Responsibilities

1. Evaluate commercial auto and property claims through loss investigation.
2. Negotiate settlements in accordance with provincial licensing requirements.
3. Maintain adequate production levels and customer relationships.
4. Investigate, collect, and analyze claims information.
5. Evaluate coverage, liability, and quantum.
6. Negotiate, settle, and finalize claims.
7. Accurately record, report, and present files.
8. Maintain accurate billing, and time and expense records.
9. Work with the manager to maintain client relations.

Requirements

1. Minimum 6 years of technical claims handling experience in commercial auto and property claims.
2. Post-secondary education in an insurance-related field is an asset.
3. CIP designation or working towards CIP designation is required.
4. Licensed as an Independent Adjuster with the ability to maintain a full adjusting license in your home province; multiple provincial licenses preferred.
5. Strong computer skills, including Office 365 and Windows 10.
6. Outstanding customer service skills and a team player attitude.
7. Excellent verbal and written communication skills.
8. Strong analytical and mathematical skills.
9. Ability to manage multiple priorities effectively.
10. Proficiency in application-based PC skills.
11. Willingness to complete continuing education courses as required by Crawford and Company, province, or professional trade associations.

Additional Information

We thank all applicants for their interest in Crawford & Company; however, only those selected for an interview will be contacted.

Crawford is an employment equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford’s policies. Applicants requesting accommodations should contact us in advance to make arrangements, providing necessary documentation if needed.