Shop Foreman

Canada West Harvest Centre; Saskatchewan; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Service Coordinator to lead their shop operations in Saskatoon. This dual role combines technical expertise and coordination responsibilities, ensuring the safe and efficient operation of agricultural machinery repairs. The ideal candidate will possess a Journeyman Diploma, complemented by over five years of industry experience, and a strong understanding of agricultural equipment. Join a talented team committed to delivering exceptional service and quality results to local farmers, while enjoying a collaborative work environment that values safety and efficiency.

Qualifications

• 5+ years of industry experience preferred.
• Valid driver’s license with a safe driving record.

Responsibilities

• Troubleshoot and repair customer machinery in the shop or at locations.
• Inspect the service department to identify safety hazards.

Skills

Troubleshooting methods

Excellent oral and written communication

Strong customer service skills

Working knowledge of agricultural equipment

Education

Journeyman Diploma or equivalent

Tools

Service manuals

Parts books

Laptops

Job description

Service Coordinator (Shop Foreman) - Saskatoon

Company: Canada West Harvest Centre Inc.

Location: Saskatoon

Start Date: 03/03/2025

Professional Level: Professionals

Key Area: After Sales

Company Description:

Since its founding in August 2014, Canada West Harvest Centre has grown from a single employee to five locations across Saskatchewan, including Regina, Saskatoon, Yorkton, Swift Current, and Kindersley. Our ambition and talented team have allowed us to bring the best harvest equipment and service to the region. We specialize in offering world-class CLAAS machinery and exceptional service that local farmers can't find anywhere else.

Your role on our team:

The Service Coordinator is a dual role that includes service technician duties and shop activity coordination. Under the guidance of the Service Manager, the Service Coordinator will be the lead technician for the location, ensuring the safe and efficient operation of shop facilities and work conducted by the Service Team.

This position involves safely and efficiently performing repairs and maintenance on agricultural machinery that meet or exceed customer and CLAAS standards. The scope includes diagnostics of equipment failure in areas such as engines, electrical systems, hydraulics, transmissions, powertrain, brakes, steering, electronics, computer applications, HVAC, and the removal/repair/replacement of failed components.

Responsibilities include:

1. Troubleshoot and repair customer machinery either in the shop or at customer locations.
2. Diagnose machine systems and research problems.
3. Regularly inspect the service department to identify and mitigate safety hazards, ensuring all safety regulations are followed and training is current.
4. Perform machinery setup and adjustments.
5. Use a laptop to enter labor hours, complete service reports, and warranty documentation.
6. Utilize service manuals and parts books for specifications and parts lookup.
7. Organize shop workflow, tools, and service vehicles.
8. Collaborate with the Service Team to maintain cleanliness of the shop and service vehicles.
9. Motivate the Service Team to work safely and efficiently, delivering quality results.
10. Assist the Service Manager with:
    1. Creating work schedules and technician assignments.
    2. Quoting repairs for internal and customer units.
    3. Monitoring and invoicing work orders promptly.
    4. Conducting quality assurance inspections of technician work when needed.
    5. Performing duties as designated by the Service Manager.

Your profile:

• Journeyman Diploma or equivalent.
• 5+ years of industry experience preferred.
• Valid driver’s license with a safe driving record.
• Working knowledge of agricultural equipment required.
• Experience with troubleshooting methods.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Farm background is desirable.
• Ability to travel within the region and work with limited supervision.

We look forward to your application.