Sales Associate

Hot Topic; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Sales Associate who is passionate about music and pop culture. The ideal candidate will provide exceptional customer service, assist with merchandising, and maintain store organization. Join a dynamic team and help create a memorable shopping experience for fans of all ages.

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• Excellent collaboration and communication skills.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register and process sales transactions.

Skills

Customer service

Collaboration

Communication

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

1. Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
2. Cover the sales floor zone and ensure that assigned areas are up to visual standards.
3. Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
4. Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners.
5. While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft.
6. Support the maintenance of the store; you'll help keep the stock room organized and the store tidy.
7. Team Spirit – you love communicating and working as a team to get the job done.
8. Any other activities as assigned by your Store Leader.

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling.
• You must be at least 16 years old to join the fandom force.
• Excellent collaboration and communication skills.
• The usual retail abilities (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of merch that may weigh up to 50 pounds.