Employee Supports Manager / HR Manager

Boyle Street Community Services; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading community service organization is seeking an HR Manager to oversee employee wellness and HR functions. This role emphasizes Indigenous perspectives and collaboration, ensuring a positive employee experience. The HR Manager will lead initiatives in recruitment, performance management, and cultural integration, contributing to a supportive work environment.

Benefits

Access to Lumino Health

Employee activities and events

Various training initiatives and development opportunities

Qualifications

• 5-7 years’ experience at the HR Generalist or HRBP level.
• 1 year’s experience in a leadership role preferred.

Responsibilities

• Oversee employee onboarding and ensure compliance with requirements.
• Coordinate the recruitment cycle and related initiatives.
• Collaborate with Elders to embed Indigenous knowledge into HR practices.

Skills

Leadership

Cultural Awareness

Problem Solving

Education

Degree or diploma in Human Resources Management

CPHR designation

Job description

HR Manager

Internal Title: Employee Supports Manager

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created, and, through healing, health restored.”

Reporting to Director of People & Organizational Development. The Employee Supports Manager (Wîcihitowikamik) oversees the human resources and employee wellness functions, ensuring a positive and equitable experience across the employee life cycle. Working collaboratively with leaders, the Employee Supports Manager provides guidance on HR best practices, problem-solving, and risk mitigation while promoting a culture of wellness and continuous improvement. The role will contribute to effective performance management, recruitment, and wellness initiatives. A focus of this role is ensuring that Indigenous perspectives are incorporated into the organizational policies and practices of Employee Supports, working with internal cultural teams and knowledge keepers.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Position Responsibilities

1. Oversee employee onboarding and ensure compliance with legislative and accreditation requirements
2. Coordinate the recruitment cycle and related initiatives
3. Review and maintain HR policies, integrating best practices and Indigenous ways of knowing and being
4. Collaborate with Elders and Knowledge Keepers to embed Indigenous knowledge into HR practices, the employee life cycle, and wellness programs
5. Identify and address risks and gaps in HR procedures for continuous improvement
6. Work with payroll on HRIS updates; ensure accurate job descriptions and data integrity
7. Supervise leave, WCB, and termination processes, ensuring compliance and cultural consideration
8. Manage compensation plans, including wage bands, policies, and management training
9. Stay current on HR trends, legislation, and inclusive practices
10. Lead training initiatives, manage government grants, and foster university partnerships
11. Support performance management and employee development through equitable and culturally grounded approaches
12. Lead the HR team with a compassionate, culturally safe approach, offering regular check-ins and supervision
13. Provide support in resolving escalated HR concerns and conflicts
14. Contribute to internal HR reporting and participate in leadership meetings
15. Build partnerships with Indigenous communities and external organizations
16. Support organizational and HR projects aligned with cultural safety and reconciliation
17. BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking, etc.

Qualifications

1. Degree or diploma in Human Resources Management or a related field. Candidates without a degree but extensive relevant experience will also be considered
2. 1 year’s experience in a leadership role preferred
3. 5-7 years’ experience at the HR Generalist or HRBP level
4. CPHR designation or working towards is preferred
5. Experience in social services or a non-profit environment is considered an asset
6. Police Check with the Vulnerable Sector and Child and Youth Intervention Check completed within the past six months
7. Valid First Aid certificate or enrolled in a future course
8. Some travel to other sites located throughout is required
9. Experience with and knowledge of Indigenous culture and ceremonies is considered an asset

Why Work for Boyle?

1. All work done positively impacts the community and its members!
2. Access to Lumino Health, including Stress & Wellness support
3. Employee activities and events throughout the year
4. Various training initiatives and development opportunities

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.

Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities—reflecting the communities we serve and the land we reside upon.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and LGBTQ2S communities.