waiter / waitress - food and beverage services

Cha Baa Thai Restaurant Ltd.; Nova Scotia; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading restaurant in Nova Scotia is seeking a dedicated server to join their team. The ideal candidate will have experience in customer service, be able to supervise staff, and handle various tasks from taking orders to addressing customer concerns. This role requires a positive attitude and the ability to work in a fast-paced environment, ensuring a pleasant dining experience for all guests.

Qualifications

• 1 to 2 years of experience in a restaurant setting.
• Must be of legal age to serve alcohol.

Responsibilities

• Greet patrons, present menus, and take orders.
• Supervise other servers and train staff.
• Address customer complaints and provide service.

Skills

Customer Service

Supervision

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Restaurant
• Urban area
• Willing to relocate

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients / guests with special needs
• Provide customer service

Supervision

• 1 to 2 people

Computer and technology knowledge

• Point of sale system

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities