waiter/waitress - food and beverage services

Waiter/Waitress - Food and Beverage Services

Part Time / Full Time

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

• Restaurant
• Urban area
• Willing to relocate

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• 1 to 2 people

Computer and Technology Knowledge

• Point of sale system

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years
• Gratuities